Perla Barajas
Gardena
Summary
Detail oriented, team player, fast learner, can perform under pressure, sets and follows goals, food safety and handling, and maintains production standards. Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Friendly server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.
Overview
4
4
years of professional experience
Work History
Server
California Pizza Kitchen
03.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
El Torito Restaurants
03.2020 - 02.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Hostess /Server
Brewco
03.2020 - 11.2021
- Supervise team members, making sure we met goals, provide them breaks and support them
- Cashier- greet and charge customers
- Clean common areas, kitchen, and floors
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
Hostess /Server
Mangiamo Ristorante & Bar
11.2019 - 01.2021
- Greet guests when they arrive at the restaurant and direct them to their table
- Provide exceptional front-end customer service to ensure guests had a pleasant experience
- Assist cooks in prepping deserts, salads, dishes
- Help with deep cleaning the restaurant, including kitchen, windows, and mop floors.
Education
Century High School
Santa Ana, CA06.2010
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Gardena High School
Gardena, CA06.2008
Skills
- Team Player
- High Volume Dining
- Cleaning and Sanitizing
- ServSafe Certified
- Wine and Liquor Service
- Tableside Service
- Multitasking and Prioritization
- Covid Symptom Screening
- Cool Under Pressure
- Warm and Friendly
- Age Verification
Languages
Spanish
Native or Bilingual
Timeline
Server
California Pizza Kitchen
03.2021 - Current
Server
El Torito Restaurants
03.2020 - 02.2022
Hostess /Server
Brewco
03.2020 - 11.2021
Hostess /Server
Mangiamo Ristorante & Bar
11.2019 - 01.2021
Century High School
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Gardena High School
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