Pearl S. Tongson
Bayonne
Summary
Administrative Manager leading hospital-based administrative operations across hiring, training, payroll, budgeting, and regulatory compliance. Directs staff supervision, resource allocation, and day-to-day workflow to keep departments organized and compliant. Strengthens service delivery through clear policies, coordinated logistics, and consistent reporting.
Overview
32
32
years of professional experience
Work History
Administrative Manager
Mount Sinai Hospital
New York, NY
01.2022 - Current
- -Maintains administrative staff by recruiting, selecting, orienting, and training employees.
- -Managed clerical and administrative staff by setting job expectations, evaluating performance, and addressing disciplinary issues.
- -Ensure that staff complete training, mentoring, and supervision of assigned staff, support hiring/interviewing needs, conduct orientations, assign work and set deadlines.
- -Sets policies and procedures for training, coaching, counseling, and career development for staff.
- -Initiates and coordinates goals, deadlines, and projects for the department.
- -Developed and implemented policies and procedures that enhanced departmental operations and efficiency.
- -Monitored and procured supplies for office and reception to ensure operational readiness.
- -Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.Manages & coordinates activities of administrative and offsite practices
- -Analyzes internal processes and plans or implements to staff.
Administrative Coordinator
Mount Sinai Hospital
New York, NY
01.2013 - 01.2022
- -Assist in the planning and logistical arrangements for forums, conferences, seminars, meetings, etc., review and negotiate contracts as needed, and develop and update informational flyers, brochures, leaflets, and mailings.
- -Assists in the planning and logistical arrangements for forums, conferences, seminars, meetings and visiting professorships. Assists in the development and coordination of information packets for participants.
- -Demonstrate excellent organizational, time management, and multi-tasking skills with ability to prioritize tasks while utilizing strong interpersonal and communication skills to interact with employees and management.
- -Demonstrates excellent organizational, time management, and multi-tasking skills with ability to prioritize tasks while utilizing strong interpersonal and communication skills to interact with employees and management.
- -Recommended operational policy and procedure changes to ensure compliance with institutional guidelines; identified opportunities for improving efficiency and customer service.
- -Continually develop in-depth knowledge of applicable regulations to ensure program activities are in compliance with state and local agency guidelines for laboratories, JCAHO standards, and federal government regulations.
- -Assist in the planning and logistical arrangements for forums, conferences, seminars, meetings, etc.; review and negotiate contracts as needed; and develop and update informational flyers, brochures, leaflets, and mailings.
Executive Secretary to the Managing Director
Rieckermann Phils., Inc.
Manila, Philippines
01.1995 - 01.2000
- Oversaw daily activities during the managing director’s absence.
- Streamlined office procedures for improved efficiency.
- Developed systems to monitor sales and expenses.
- Drafted justifications for debit notes and invoices.
- Managed daily operations of the regional sales office.
- Ensured timely information flow among sales, customers, and corporate office.
- -Assist in the design of newsblitz/flyers and distribution to customers.
- Oversaw actual project costs each month.
- Generated sales and visit reports weekly and monthly for corporate office.
- Managed secretarial staff and implemented new job roles.
- Organized travel logistics, including visa preparation and ticket purchases.
Education
Master of Business Administration - Healthcare Administration
Saint Peter's University
Jersey City, NJBachelor of Science - Office Administration
Saint Paul College
Quezon City, PhilippinesSkills
- Payroll
- Budgeting
- Reporting
- Microsoft Office
- Project coordination
- Vendor management
- Invoice reconciliation
- Regulatory compliance
- Staff supervision
- Hiring and training
- Resource allocation
- Healthcare systems
- Business continuity planning
- Facility operations
Timeline
Administrative Manager
Mount Sinai Hospital
01.2022 - Current
Administrative Coordinator
Mount Sinai Hospital
01.2013 - 01.2022
Executive Secretary to the Managing Director
Rieckermann Phils., Inc.
01.1995 - 01.2000
Bachelor of Science - Office Administration
Saint Paul College
Master of Business Administration - Healthcare Administration
Saint Peter's University