Pedro Diaz
Hollywood,FL
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest service advocate
Target Corp
Miami Gardens, FL
11.2021 - Current
- Resolved customer inquiries and concerns, contributing to increased overall satisfaction
- Coordinated drive-up service to streamline order fulfillment process
- Processed customer transactions efficiently at checkout.
- Organized backstock and stocked shelves to ensure product availability and maintain store organization
- Impound (Unloading truck)
Kiosk Manager
Repair Boss
Pembroke Pines, FL
03.2021 - 11.2021
- Engaged customers to promote products, resulting in increased sales and improved customer satisfaction
- Processed transactions as cashier, ensuring accuracy and facilitating seamless customer experiences
- Conducted inventory audits to ensure stock accuracy and improve product availability
Education
High School Diploma -
Pennfoster Academy
3133 W Frye Rd Suite 215, Chandler, AZ 8522603.2022
Skills
- Customer complaint resolver
- Persuasive Salesman
- Bilingual
- Organized
- Multitasker
- MS Word experienced
Certification
- Florida Real Estate License (Active)
- 63-Hour Sales Associate Pre-License Course Certification
Timeline
Guest service advocate
Target Corp
11.2021 - Current
Kiosk Manager
Repair Boss
03.2021 - 11.2021
High School Diploma -
Pennfoster Academy