Pedro Lopez
Cleveland,OH
Summary
Experienced Pharmacy Technician with a strong background in prescription processing, inventory management, and HIPAA-compliant patient support. Known for attention to detail, time management, and accurate medication dispensing.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Pharmacy Technician
Neighborhood Family Practice
Cleveland, Ohio
06.2026 - Current
- Prepared medications for dispensing and pickup
- Processed prescription orders for patients
- Supported pharmacists by processing refill requests and managing transfers to ensure timely patient access to medications
- Maintained patient profiles with up-to-date information and insurance details to facilitate accurate prescription processing
- Communicated with providers about prescription questions
- Oversaw pharmacy inventory and restocked supplies to ensure availability of medications and support efficient operations
- Answered patient calls with courteous support
Pharmacy Technician
CVS Pharmacy
Cleveland, Ohio
11.2024 - 06.2026
- Assisted pharmacists in filling prescriptions accurately and efficiently
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications
- Provided education materials about medications to patients upon request
- Answered telephones to respond to questions or requests
- Received and stored incoming supplies and informed supervisors of stock needs and shortages
Pharmacy Technician
Discount Drug Mart
Cleveland, Ohio
09.2020 - 11.2022
- Provided courteous support to patients during calls, enhancing customer satisfaction
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems
- Monitored medication expiration dates to maintain product quality on medications to ensure that only unexpired products were dispensed
- Addressed and resolved customer complaints promptly, maintaining professionalism and fostering trust
- Restocked shelves with medications and supplies, ensuring availability for patient needs
- Assisted in training new employees on pharmacy procedures
- Received payment from customers and processed credit card transactions when necessary
Education
Bachelor of Arts - Psychology
Cleveland State University
Cleveland, OH12-2019
Skills
- Prescription processing
- Inventory management
- Customer service
- Confidentiality and HIPAA
- Problem-solving skills
- Time management
- Detail orientation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Basic Life Support Certificate
- Registered Pharmacy Technician License
Timeline
Pharmacy Technician
Neighborhood Family Practice
06.2026 - Current
Pharmacy Technician
CVS Pharmacy
11.2024 - 06.2026
Pharmacy Technician
Discount Drug Mart
09.2020 - 11.2022
Bachelor of Arts - Psychology
Cleveland State University