Pedro Romero III
San Antonio,TX
Summary
Experienced collection specialist bringing more than 6 years of experience in debt collections and accounts receivable. Expert in repayment negotiations and repayment plan structuring. Successful in managing bad debt by reducing aged accounts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Collections Agent
Data Smart
San Antonio, TX
09.2018 - Current
- Interviewed customers to obtain financial information, payment history and other relevant details.
- Researched customer accounts for any discrepancies or outstanding payments.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Maintained accurate records of all customer contact attempts and account updates in the database system.
Production Tech Level II
Data Smart
San Antonio, TX
09.2018 - Current
- Supervised and trained quality control inspectors in inspection processes and procedures.
- Installed and configured hardware components, such as processors, memory modules, hard drives, motherboards, video cards and sound cards.
- Performed troubleshooting to diagnose and resolve system issues.
- Upgraded systems with new software applications and operating systems.
- Configured network settings for local area networks and wide area networks.
13J Artillary
US Army
Fort Hood, TX
09.2018 - Current
- Planned and coordinated fire support operations in support of maneuver forces.
- Supervised personnel in the maintenance, preparation, and firing of artillery weapons.
- Analyzed terrain data to develop fire plans for the organization's area of responsibility.
- Conducted needs assessments to identify areas of improvement and develop appropriate solutions.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
Education
Distributed Leader Course
Fort Hood, TX02-2020
High School Diploma -
Northside High School
Houston, TX05-2018
Skills
- Financial Reporting
- Payment Plan Coordination
- Debt Collection Processes
- Corrective Action Planning
- Technical Writing
Languages
Spanish
Native/ Bilingual
Certification
- Security License
Accomplishments
- Army Commendation Medal– JUL 2022 | MAY 2021|
- JUL 2023 Army Good Conduct Medal
- SEP 2021 Non-Commissioned Officer
- Professional Development Ribbon– JAN 2021
Timeline
Collections Agent
Data Smart
09.2018 - Current
Production Tech Level II
Data Smart
09.2018 - Current
13J Artillary
US Army
09.2018 - Current
Distributed Leader Course
High School Diploma -
Northside High School