Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Pedro Souza

Windermere,Florida

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Server

Disneyland Resort
01.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Manga Bar
01.2017 - 07.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

No Degree - Software Engineer

Saint Leo University
Saint Leo, FL
07.2025

Skills

  • Beverage Preparation
  • Safe Food Handling
  • Order Delivery Practices
  • Supply Restocking
  • Guest Engagement
  • Table Setting
  • Sales Expertise
  • Guest Relations Management
  • Dining Area Maintenance
  • Menu Presentation

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Server

Disneyland Resort
01.2021 - 08.2023

Server

Manga Bar
01.2017 - 07.2019

No Degree - Software Engineer

Saint Leo University
Pedro Souza