Summary
Overview
Work History
Skills
Languages
Timeline
DeliveryDriver

Pedro Valdez-Delgado

Cape Coral,Florida

Summary

  • Determined [Job Title] with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

10
10
years of professional experience

Work History

Independent Business Owner

Strictly Green Landscaping & Maintenance
01.2014 - Current
  • Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
  • Increased client satisfaction by providing personalized business solutions and exceptional customer service.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
  • Grew business revenue by identifying new market opportunities and implementing targeted marketing strategies.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Streamlined operations through effective management of resources, resulting in reduced overhead costs and increased profit margins.

Delivery Driver

DSP/Amazon
11.2021 - 05.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Inspected load security and checked for damages.

Skills

  • Social Media Marketing
  • Staff Training and Development
  • Business Development
  • Strategic Planning
  • Operations Management
  • Business Growth
  • Small business operations
  • Customer Service
  • Teamwork and Collaboration
  • Maintenance and repairs

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

DSP/Amazon
11.2021 - 05.2022

Independent Business Owner

Strictly Green Landscaping & Maintenance
01.2014 - Current

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Pedro Valdez-Delgado