Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pedro Veras

Miami,FL

Summary

Dedicated costumer service and sales professional with nearly eight years of experience. Team player and very eager to learn and grow. Using my skills to achieve the best outcomes and have happy customers at the end of the day.

Overview

7
7
years of professional experience

Work History

Valet Parking Supervisor

Beach Front Parking
04.2022 - Current
  • Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
  • Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
  • Improved team performance through regular coaching, feedback sessions, and professional development opportunities.
  • Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
  • Kept constant communication with upper management to make sure employees were always motivated to give their best performance.

Logistics Manager

Scheker Dominguez Construction
09.2020 - 08.2021
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Oversaw the procurement process, establishing strategic partnerships with suppliers.

Partner at Auto Por Cuatro S.R.L

Auto Por Cuatro
01.2018 - 01.2020
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Expanded the firm's clientele through strategic networking and relationship building initiatives.
  • Carefully maintained appealing inventory to keep a good position in the market.
  • Kept close relationship with financial institutions to always achieve the best deals for our customers.
  • Always focused on having our inventory in the best shape possible to improve customer satisfaction and further recommendations.

Regional Sales Manager

Harbour International
08.2016 - 12.2017
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Expanded market share within the region by identifying growth opportunities and making approached to new potential accounts.
  • Ongoing communication with shipping lines to achieve the best possible rates to offer my clients

Education

BBA - International Business

Universidad Iberoamericana
Dominican Republic
12.2019

Skills

  • Staff Training and Development
  • Customer Service Excellence
  • Conflict Resolution
  • Task Delegation
  • Bilingual
  • Goal Oriented

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Valet Parking Supervisor

Beach Front Parking
04.2022 - Current

Logistics Manager

Scheker Dominguez Construction
09.2020 - 08.2021

Partner at Auto Por Cuatro S.R.L

Auto Por Cuatro
01.2018 - 01.2020

Regional Sales Manager

Harbour International
08.2016 - 12.2017

BBA - International Business

Universidad Iberoamericana

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Pedro Veras