Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pedro Henrique Maciel

Windermere

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dominos Pizza Inc.
Lowell
01.2025 - 06.2025
  • Supervised daily operations to ensure smooth restaurant functionality.
  • Trained and mentored new team members on procedures and customer service standards.
  • Managed inventory levels and coordinated restocking of supplies efficiently.
  • Implemented quality control measures to maintain product standards and safety compliance.

Restaurant Waiter

Royal Caribbean International
Cruise Ships
03.2022 - 01.2025
  • Supervised dining room operations to ensure smooth service flow.
  • Trained new staff on service standards and customer interactions.
  • Managed guest inquiries and resolved concerns promptly and professionally.

Server Assistant

Tragaluz Restaurante
Tiradentes
01.2021 - 03.2022
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Server

Outback Steakhouse
Belo Horizonte
01.2019 - 01.2020
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders using point-of-sale system.
  • Served food and beverages promptly to enhance guest experience.

Education

Bachelor of Science - Hibrid.

Marketing
Online
01-2024

Skills

  • Team building
  • Employee training
  • Inventory management
  • Quality control
  • Customer service
  • Staff supervision

Certification

  • Florida Food Handler Training
  • Alcohol Service Education Couse

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Limited

Timeline

Assistant Manager

Dominos Pizza Inc.
01.2025 - 06.2025

Restaurant Waiter

Royal Caribbean International
03.2022 - 01.2025

Server Assistant

Tragaluz Restaurante
01.2021 - 03.2022

Server

Outback Steakhouse
01.2019 - 01.2020

Bachelor of Science - Hibrid.

Marketing

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