Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
OPERATIONS MANAGER
S&P METAL FINISHING
10.2015 - Current
Prepared annual budgets with controls to prevent overages.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Advanced productivity KPIs to achieve key business goals and objectives.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Developed systems to track and log work issues.
Evaluated suppliers to maintain cost controls and improve operations.
Project coordinator
NV Energy
06.2018 - 03.2019
Tracked hours and expenses to keep project on task and within budgetary parameters.
Coordinated presentations for customers and project members to detail project scope, progress and results.
Responded to requests for information on materials to inquiring parties.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Maintained database and spreadsheets with accurate inventory and status.
LOGISTICS MANAGER
SECURITY CONTRACTOR SERVICES
07.2017 - 03.2018
Directed shipping and receiving of wide range of products daily.
Conducted research to address shipping errors and packaging mistakes.
Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Kept corporate departments and customers updated on critical shipments.
Diminished accidents 50% by identifying root causes for corrective action.
Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
Coordinated driver dispatch to accomplish daily delivery requirements.
Worked with vendors to schedule daily pickups and weekly deliveries.
ADMINISTRATIVE CLERK
SAN JOSE CITY COLLEGE, METAS CENTER
01.2014 - 01.2015
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
Provided direction, support and ongoing feedback to staff.
Arranged meetings and appointments and updated records to assist management.
Effectively supported regular meetings, taking in-depth notes and disseminating minutes to attendees.
Controlled inventory stock levels, reordering as necessary within budget.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Offered technical support and troubleshot issues to enhance office productivity.
Identified communication channels to set roadmap to distribute information.
Education
Biological Sciences, Sociology, General Education Transfer
San Jose City College
San Jose, CA
01.2020 - Current
Skills
Bilingual Spanish
Customer Relations
Human resources
Documentation and control
Database administration
Scheduling
Staff Management
Problem-Solving
Timeline
Biological Sciences, Sociology, General Education Transfer