Peerapol Laowattana
New York,NY
Summary
Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with Chefs, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Top Thai Restaurant
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Streamlined drink preparation processes for faster service, resulting in higher customer satisfaction.
- Served high customer volumes during special events, nights, and weekends.
Server
Osha Thai
03.2022 - 11.2023
- Took orders from customers accurately and in a timely manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided exceptional service to high volume of daily customers.
Server
kacha thai bistro
01.2022 - 12.2022
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Informed customers of daily specials and signature menu items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Server
PF Changs Restaurant
07.2017 - 07.2018
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
Rice N Roll Bistro
06.2017 - 07.2018
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Addressed complaints to kitchen staff and served replacement items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Martin Luther High School
Milwaukee09-2015
Skills
- Guest Engagement
- High-Volume Dining
- Positive and Professional
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Customer service expertise
- Menu Memorization
Timeline
Server/Bartender
Top Thai Restaurant
03.2024 - Current
Server
Osha Thai
03.2022 - 11.2023
Server
kacha thai bistro
01.2022 - 12.2022
Server
PF Changs Restaurant
07.2017 - 07.2018
Server
Rice N Roll Bistro
06.2017 - 07.2018
High School Diploma -
Martin Luther High School
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