Pegeen Kearns
Bartender
Springfield,MO.
Summary
Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.
Overview
10
10
years of professional experience
Work History
Bartender
Hilton Garden Inn Hotel
Springfield, Missouri
08.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Server
Saltgrass Steak House
Branson, Mo.
11.2018 - 08.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Greeted and maintained relationships with regular customers
Server/bartender
McGuire's Irish Pub
Destin, Fl.
12.2017 - 10.2018
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Served needs of more than 400 customers in busy awesome environment.
- Checked identification to enforce age requirement for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
Bartender
Best Western- Trader's Restaurant
Daytona Beach, Fl.
03.2016 - 05.2017
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Set up bar for operation, obtained cash bank and stocked service bar
Bartender
Captain Daddy's Riverboat Restaurant
Daytona Beach, Fl.
10.2014 - 10.2016
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Increased bar revenue by 10000% through development and marketing of featured cocktails.
- Recruited and trained 5 bartenders and barbacks and scouted and auditioned performers for various special events.
Bartender
Delaware North Sportservice
Springfield, Missouri
03.2021 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Associate of Arts - Business
Northern Arizona University
Flagstaff, AZ05.1991
Skills
- Guest relations management
- Beverage preparation
- Liquor, beer and wine knowledge
- Responsible alcohol service
- Positive attitude
- Attending multiple customers
- Highly reliable
Timeline
Bartender
Hilton Garden Inn Hotel
08.2022 - 07.2024
Bartender
Delaware North Sportservice
03.2021 - 12.2024
Server
Saltgrass Steak House
11.2018 - 08.2019
Server/bartender
McGuire's Irish Pub
12.2017 - 10.2018
Bartender
Best Western- Trader's Restaurant
03.2016 - 05.2017
Bartender
Captain Daddy's Riverboat Restaurant
10.2014 - 10.2016
Associate of Arts - Business
Northern Arizona University
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