Peggi L. Green
Orem,Utah
Summary
Promote positive aspects and products of the company, achieve the stated goals, and personally contribute to the overall success of the business.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Swing Shift Manager
Corner Canyon Health Centers
03.2024 - 01.2025
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
Mentor
Corner Canyon Health Centers
11.2023 - 03.2024
- Contributed to a positive community atmosphere by facilitating group activities and fostering strong relationships among residents.
- Ensured the timely completion of all required documentation, including incident reports, progress notes, and service logs.
- Assisted residents in achieving personal goals, supporting them through various life challenges and transitions.
- Coordinated transportation services for residents to attend appointments, outings, or important events.
- Enhanced resident satisfaction by providing personalized support and assistance with daily living activities.
- Ensured a safe living environment for residents by adhering to safety protocols and conducting regular safety checks.
Alumni Coordinator/Assistant Case Manager
Acqua Recovery
10.2021 - 08.2022
- Admission intake and discharge of current clients
- Promote the alumni program
- Facilitate weekly Aftercare meetings with Alumni
- Coordinate and organize Alumni Events and Reunions
- Continued outreach to alumni and open communication
- Helped the Case manager with facilitating court letters, after care planning with clients, facilitation relations with outside resources i.e
- Detox Centers, Treatment Facilities, Community outreach and Recovery meetings
Lead Tech/Recovery Coach
Acqua Recovery
04.2019 - 01.2020
- Support staff to clients in a recovery environment
- Charting and reporting in EHR system
- Ensuring the safety of the clients
- Working alongside the house manager
- Oversee the tech support team
- Certified recovery coach
Office Manager
Interactive Business Solutions
01.2017 - 05.2018
- Answered phones, interacted with and handled client concerns
- Filed confidential documents, kept employee records
- Processed payroll and handled business expenses
- Created and kept reports
Compliance Specialist
Vision Solution Marketing
07.2016 - 07.2017
- Answer phones, record client information, build lead reports, create contracts and process payments
Phoenix Secretarial Services
- Answered calls and took messages, delivered letters to Doctor’s offices, filed confidential information and reports, transcribed doctor’s letters for patients, faxed documents, and scanned
Education
GED -
Timpanogos High School
Orem, UT08.2009
Utah State Diploma -
Brigham Young University
Provo, UT08.2009
Skills
- Keyboard 60 wpm, Microsoft Word, Excel, Google Sheets, WordPress, Payroll, Customer Service, Salesforce, Phone Etiquette, Public Notary
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Team collaboration
- Effective communication
- Verbal and written communication
- Team management
- Data entry
Values
Fast learner, hard-worker, service-oriented, friendly, teachable, keep confidentiality.
Certification
- CPR/AED Certification
- SMART Recovery Certified Facilitator
Timeline
Swing Shift Manager
Corner Canyon Health Centers
03.2024 - 01.2025
Mentor
Corner Canyon Health Centers
11.2023 - 03.2024
Alumni Coordinator/Assistant Case Manager
Acqua Recovery
10.2021 - 08.2022
Lead Tech/Recovery Coach
Acqua Recovery
04.2019 - 01.2020
Office Manager
Interactive Business Solutions
01.2017 - 05.2018
Compliance Specialist
Vision Solution Marketing
07.2016 - 07.2017
- CPR/AED Certification
- SMART Recovery Certified Facilitator
Phoenix Secretarial Services
GED -
Timpanogos High School
Utah State Diploma -
Brigham Young University
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