Peggy Buchko
Las Vegas,NV
Summary
Proven multitasker and customer service expert, I excelled at Wigwam Cafe by enhancing guest experiences and streamlining service operations. My strong work ethic and exceptional guest engagement skills, coupled with expertise in POS systems, propelled significant service quality improvements. Skilled in both interpersonal communications and technical tasks, I consistently exceed client expectations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Server
Wigwam Cafe
Fernley, NV
02.2017 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hairstylist
Self
Fernley, NV
08.2009 - 01.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Cosmetologist -
Marin Beauty College
San Rafael, CA10.1997
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Multitasking Abilities
Timeline
Server
Wigwam Cafe
02.2017 - 11.2019
Hairstylist
Self
08.2009 - 01.2017
Cosmetologist -
Marin Beauty College