Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Peggy McCort

Cadiz,OH

Summary

Proven track record in enhancing customer satisfaction at Wal-Mart Supercenter, adept in cash handling and complex problem-solving. Demonstrated excellence in customer service and relations, achieving high accuracy in transactions. Skilled in both verbal communication and empathy, significantly improving customer loyalty through professional conflict resolution.

Overview

2
2
years of professional experience

Work History

Cashier

Wal-Mart Supercenter
07.2011 - 12.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Associates In Science - Accounting

Everest University - Tampa
Tampa, FL
10.2012

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence
  • Customer Relations
  • Written and verbal communication
  • Complex Problem-Solving

Accomplishments

  • 3.92 GPA
  • Member of National Honor Society of Collegiate Scholars

Timeline

Cashier

Wal-Mart Supercenter
07.2011 - 12.2013

Associates In Science - Accounting

Everest University - Tampa

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Peggy McCort