Pehr Lund
Kennesaw,GA
Summary
Dynamic leader with a proven track record at Alana / Promises Behavioral Health, enhancing team performance and client satisfaction through effective task delegation and conflict resolution. Skilled in interpersonal communication and ethics. Specializes in leadership and implementing innovative recovery strategies, demonstrating exceptional integrity and interpersonal abilities.
Overview
2
2
years of professional experience
Work History
Admissions Representative
Cobb Outpatient Detox
06.2024 - Current
- Boosted conversion rates by consistently following up with prospective clients through phone calls, emails, and personalized communications.
- Provided exceptional customer service to all inquiries from prospective clients, parents, and care providers seeking information about the center and its program.
Behavioral Health Tech Manager
Alana / Promises Behavioral Health
10.2023 - 06.2024
- Accomplished task Delegation and Auditing
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted clients in redirecting and re-creating their lives by implementatiing new habitual processes.
- Helped refine outlined procedures to serve the clients better
Recovery Coach
Sober Mens Living
01.2023 - 10.2023
- Encouraged clients' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new House Managers, sharing best practices and contributing to their professional development.
- Handled Job Placement, Chore Implementation, Urine Screens, Store Runs, House Meetings, and assorted other tasks required for the smooth operation of 6 houses.
Education
Associate of Science - Music Production
Los Angeles Film School
Los Angeles, CA08.2024
Skills
- Leadership Qualities
- Excellent interpersonal skills
- Ethics and integrity
- Daw Familiarity
- Marketing Experience
- Song Writing
- Song Composition
- Tour Scheduling
- Web Design
- Social Media Familiarity
- Ethics and integrity
Timeline
Admissions Representative
Cobb Outpatient Detox
06.2024 - Current
Behavioral Health Tech Manager
Alana / Promises Behavioral Health
10.2023 - 06.2024
Recovery Coach
Sober Mens Living
01.2023 - 10.2023
Associate of Science - Music Production
Los Angeles Film School
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