Pempho Ziwawo
South Bend,IN
Summary
Results-driven Human Resources Coordinator with a strong background in HR operations, compliance, and talent management. Skilled in resolving employee relations issues, streamlining onboarding processes, and coordinating employee engagement programs. Adept at collaborating across teams to ensure compliance and drive operational excellence. A strategic change agent with a proven history of improving performance, implementing best practices, and fostering accountability. Passionate about developing and executing strategies to attract, engage, and retain diverse, high-performing talent.
Overview
7
7
years of professional experience
Work History
Human Resource Coordinator
Genesis Products
Goshen, IN
05.2023 - Current
- Conduct onboarding procedures for new employees by overseeing orientation and verifying document compliance.
- Address employee HR inquiries, providing accurate information and support.
- Monitor and add relevant job data such as leaves, benefits, terminations, and pay increases.
- Facilitate and manage employee engagement events.
- Handle external HR inquiries, including employment verification, garnishments, and child support requests.
- Coordinate and support recruitment processes, including resume review and candidate interviews.
- Compile detailed reports using HRIS and payroll systems to assist HR analysis.
- Perform record-keeping, timekeeping, and payroll processing activities to support payroll operations.
Compliance Analyst I
1st Source Bank
South Bend, IN
03.2020 - 05.2023
- Developed and delivered compliance training sessions for new employees, ensuring that company policies were understood and adhered to.
- Supported senior leadership and branch managers by identifying discrepancies and ensuring policy alignment
- Conducted time-sensitive investigations using internal databases and reporting tools to detect compliance issues.
- Delivered actionable insights by analyzing data and preparing reports on compliance matters.
Compliance Administrative Assistant
1st Source Bank
South Bend, IN
09.2019 - 03.2020
- Implemented a streamlined metric tracking system that successfully resolved 1000+ client form discrepancies
- Conducted account form reviews to ensure compliance with regulatory guidelines and data accuracy
- Monitored financial transactions for irregularities, providing comprehensive analysis to prevent fraud
Talent Acquisition Intern
1st Source Bank
South Bend, IN
05.2018 - 08.2018
- Supported end-to-end recruitment processes, including sourcing, screening, and coordinating interviews
- Collaborated with hiring managers to address staffing needs and recommend appropriate candidates
- Managed pre-employment background checks, drug screenings, and credential verifications
Education
Bachelor of Science - Business, Human Resource Management
Indiana University South Bend
South Bend, INSkills
- HRIS Systems & Payroll Reporting
- Onboarding & Employee Engagement
- Compliance & Conflict Resolution
- Event Planning & Coordination
- Talent Acquisition & Recruiting
- Data Analysis & Report Generation
- Communication & Stakeholder Management
- FMLA
- I-9 documentation
Affiliations
Event Coordinator l EncourageHer l 04/01/21 - Present
- Successfully coordinated large-scale events, including conferences and scholarship programs.
- Developed event layouts and logistics, ensuring a seamless experience for attendees.
- Built partnerships with local organizations to drive sponsorships and increase event participation.
Timeline
Human Resource Coordinator
Genesis Products
05.2023 - Current
Compliance Analyst I
1st Source Bank
03.2020 - 05.2023
Compliance Administrative Assistant
1st Source Bank
09.2019 - 03.2020
Talent Acquisition Intern
1st Source Bank
05.2018 - 08.2018
Bachelor of Science - Business, Human Resource Management
Indiana University South Bend
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