Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

PENG YAO

Prosper,TX

Summary

Dynamic sales professional with a proven track record at Prosper Ford, excelling in customer service and problem-solving. Successfully increased sales revenue through strategic initiatives and built lasting client relationships. Adept at teamwork and collaboration, I thrive in fast-paced environments, consistently delivering results and enhancing customer satisfaction.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies.

Overview

3
3
years of professional experience

Work History

Sales Associate

Mercede-Benz Mckinney
07.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Manager

Prosper Ford
05.2022 - 05.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Bachelor of Science - Marketing

The University of Texas At Dallas
Richardson, TX
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Sales Associate

Mercede-Benz Mckinney
07.2024 - 03.2025

Sales Manager

Prosper Ford
05.2022 - 05.2024

Bachelor of Science - Marketing

The University of Texas At Dallas
PENG YAO