Summary
Overview
Work History
Education
Skills
Timeline
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PENNEY LAWSON

Belle,WV

Summary

I'm a very dedicated employ, hard working and willing to take on new responsibilities. I have worked in customer service for over 35 years. I have experience with cash registers. Bank deposits and much more. I believe I could be a great asset to your company. I'm very dependable and reliable. Also very energetic not afraid of hard work. Thank you for this opportunity and I hope to hear from you soon.

Overview

35
35
years of professional experience

Work History

Freight Dispatcher

LANDSTAR TRUCKING
11.2010 - 07.2023
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Managed customer accounts and invoicing.

Bookkeeper

BERT WOLFE FORD
01.1999 - 01.2009
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Identified accounting errors when cross-referencing documents and database information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Bookkeeper

LEWIS RAINES MOTORS
02.1988 - 12.1998
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.

Education

High School Diploma -

DUPONT HIGH SCHOOL
Belle, WV
06.1981

Skills

  • Complex Problem-Solving
  • Work Order Entry
  • Work Order Preparations
  • Team Collaboration
  • Customer Experience
  • Speech Clarity
  • Paperwork and Documentation
  • Billing Statements
  • Customer Assistance
  • Cash Drawer Management
  • Accounting Software
  • Cash Management

Timeline

Freight Dispatcher

LANDSTAR TRUCKING
11.2010 - 07.2023

Bookkeeper

BERT WOLFE FORD
01.1999 - 01.2009

Bookkeeper

LEWIS RAINES MOTORS
02.1988 - 12.1998

High School Diploma -

DUPONT HIGH SCHOOL

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PENNEY LAWSON