Penni Milnor
Forest,VA
Summary
Committed administrative assistant offering solid skills in student and customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented, sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
16
16
years of professional experience
Work History
Secretary
Liberty University School of Law
Lynchburg, VA
03.2006 - 07.2022
- Provided administrative support to the professors and other staff members.
- Organized and maintained calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Coordinated meeting logistics such as room reservations and catering services.
- Assisted with special projects or tasks related to departmental functions upon request.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Responded to student inquiries via email or telephone in a polite and professional manner.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Provided assistance with onboarding new employees/professors by preparing orientation materials.
- Maintained organized filing system of paper and electronic documents.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Created and updated spreadsheets to track and report data.
- Managed multiple calendars and contacts using computer software.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
Education
Pastoral Care - Pastoral Care
Rhema Bible Training College
Broken Arrow, OK06-1996
Bachelor of Arts - Graphic Design
East Tennessee State University
Johnson City, TN08-1988
Associate of Arts - Graphic Design, Fine Art
Central Virginia Community College
Lynchburg, VA06-1983
Skills
- Database Management
- Office Administration
- Payroll entry
- Requisition processing
- Appointment Scheduling
- Letter writing
- Calendar Management
- File Management
- Travel Arrangements
- Prioritization and time management
- Confidentiality understanding
- Inventory purchasing
- Keyboarding skills
- Mail distribution
- Spreadsheet Management
- Accounts receivable and payable
- Verbal and written communication
- Multi-Line Phone Systems
- Assist the faculty in preparation of materials for
faculty member’s classes - Submit recommendation letters to Oscar & Cali Awards to top students
- Assist with preparing materials for receptions, conferences, and other outside of classroom Law School related functions
- Make travel arrangements, secure reservations for faculty travel, faculty development opportunities and team travel
Timeline
Secretary
Liberty University School of Law
03.2006 - 07.2022
Pastoral Care - Pastoral Care
Rhema Bible Training College
Bachelor of Arts - Graphic Design
East Tennessee State University
Associate of Arts - Graphic Design, Fine Art
Central Virginia Community College
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