Penny Crump
El Reno
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for reliability and punctuality, consistently ensuring smooth operations during high-volume sales periods. Committed to maintaining a clean and organized environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
05.2012 - Current
- Processed customer transactions accurately and efficiently to enhance overall shopping experience.
- Assisted customers with inquiries, providing prompt and friendly service to ensure satisfaction.
- Maintained cleanliness and organization of checkout areas, ensuring compliance with safety standards.
- Collaborated with team members to manage high-volume sales periods effectively and smoothly.
Dining Room Attendant
United Supermarkets
06.2021 - 12.2021
- Processed customer transactions accurately and efficiently to enhance overall shopping experience.
- Assisted customers with inquiries, providing prompt and friendly service to ensure satisfaction.
- Maintained cleanliness and organization of checkout areas, ensuring compliance with safety standards.
- Collaborated with team members to manage high-volume sales periods effectively and smoothly.
Education
Associate of Applied Science - Human Services
Lonestar College Montgomery
Conroe, TX05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Cash register systems
- Professionalism and courtesy
- Cash handling expertise
- Payment processing
- Payment collection
- Staff training
- ID verification
- Currency counting
- Decision making aptitude
- Daily reporting
Certification
Chemical Dependency Counselor
Additional Information
- I have been with Walmart for a total of 14 years. I was with them for 9 years the first time and I have been this time 5 years this year. I have several customers that come to me to check them out because of my courtesy and knowledge of what they need. I have very good relationships with several of my customers. I have some that has become longterm friends and we see one another outside of work. I love working with people. I thrive on getting them to smile
Timeline
Dining Room Attendant
United Supermarkets
06.2021 - 12.2021
Cashier
Walmart
05.2012 - Current
Associate of Applied Science - Human Services
Lonestar College Montgomery