Penny Gholikely
Toledo
Summary
Polished and personable server with over a year of hands-on experience in high-volume, guest-focused dining. Known for bringing a warm, intuitive energy to every table while maintaining poise, speed, and professionalism under pressure. A true people's person, with natural leadership skills, strong menu knowledge, and a deep love for creating unforgettable guest experiences.
Overview
2
2
years of professional experience
Work History
Server
Red Lobster
Toledo
01.2024 - 04.2025
- Managed high-volume sections with grace during weekends and holiday rushes.
- Suggested wine and entrée pairing to enhance the guest experience.
- Collaborated with the host, bartenders, and kitchen staff to ensure seamless guest flow and timely service, while still maintaining personalized service.
Server
Olive Garden
Littlerock
08.2023 - 12.2024
- Personally recognized by guests and management for building strong connections and delivering attentive, thoughtful service.
- Mastered the art of timing and table pacing to align service with guest expectations, and kitchen flow.
- Routinely requested by name from returning guests due to exceptional service and a warm demeanor.
- Known as the go-to closer for late-night shifts for a strong work ethic and closing routine.
Education
Bachelor of Aviation - Aerospace Engineering
Suburban Aviation Flight School
Ottawa, MI05-2032
Skills
- Fast, friendly, and reliable table service
- Strong memory and multitasking abilities
- POS system knowledge (Micros, Aloha, Toast)
- Up-selling and guest engagement
- Calm under pressure and adaptable to change
Accomplishments
- Honor Roll Student
- Multiple Sport & Academic scholarships
- Student Council
Affiliations
- JROTC
- Cheer Team
- Track Team
Timeline
Server
Red Lobster
01.2024 - 04.2025
Server
Olive Garden
08.2023 - 12.2024
Bachelor of Aviation - Aerospace Engineering
Suburban Aviation Flight School
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