Penny Morgan
Pineville,WV
Summary
I’m experienced in working with families in a professional manner. I use effective communication with families to ensure they understand policy and to understand their qualifications as well as disqualifications. I have great communication skills whether it is in person or on the phone. I am dependable and adapt to easily to new situations. I work diligently to learn and do my job to the best of my ability.
Overview
2
2
years of professional experience
Work History
Economic Service Worker
Department of Human Resources
Pineville, West Virginia
10.2022 - Current
- Provided information on eligibility requirements, program rules and regulations.
- Assisted clients in completing applications for various programs and benefits.
- Completed monthly interviews required for different programs.
- Created monthly schedules
- Took phone calls as well as returned calls
Education
General Education Diploma
08-1995
Skills
- Organizational skills
- Client documentation
- Self motivation
- Scheduling
- Conducting interviews
- Multitasking
- Interacting with clients in a professional manner
- Doing needed research depending on what is needed to complete my job
- Child development associates degree
Timeline
Economic Service Worker
Department of Human Resources
10.2022 - Current
General Education Diploma