Penny Scott
PARIS,KY
Summary
Dynamic professional with a strong background in customer service and inventory management, notably at Koi Auto Parts. Proven ability to enhance operational efficiency and accuracy through effective cash handling and team collaboration. Recognized for exceptional reliability and a commitment to maintaining high standards of cleanliness and organization in all work environments.
Overview
2013
2013
years of professional experience
Work History
Cashier
Circle K Corp
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout areas, ensuring a welcoming environment.
- Managed cash register operations, balancing cash drawers at the beginning and end of shifts.
- Collaborated with team members to optimize workflow during peak hours, reducing wait times.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels and restocked merchandise to ensure product availability for customers.
- Implemented strategies to improve checkout efficiency, contributing to overall store performance.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Parts Maker
Quillins Tack and Leather
- Operated cutting machines to create leather parts with precision and attention to detail.
- Collaborated with team members to ensure timely production of high-quality leather goods.
- Maintained cleanliness and organization of workspace to promote safety and efficiency.
- Assisted in troubleshooting equipment malfunctions, minimizing downtime during production runs.
- Monitored inventory levels of materials, ensuring adequate supply for daily operations.
- Contributed to process improvements that enhanced workflow efficiency and reduced waste in production.
- Implemented quality control measures to minimize defects and improve overall product consistency throughout the part making process.
- Assisted in training new employees on company-specific techniques for creating custom parts according to client specifications.
- Developed proficiency in various part manufacturing techniques, including machining, casting, forging, and additive manufacturing methods to best meet client needs and specifications.
- Collaborated with team members in cross-functional roles to optimize production workflow and enhance overall efficiency.
Inventory Control Supervisor
Koi Auto Parts
- Managed inventory levels to ensure optimal stock availability and reduce shortages.
- Implemented inventory tracking systems to streamline order processing and accuracy.
- Coordinated with suppliers for timely delivery of auto parts, enhancing supply chain efficiency.
- Trained staff on best practices for inventory management and safety procedures.
- Conducted regular audits to identify discrepancies and improve inventory accuracy.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Optimized storage space utilization by reorganizing warehouse layout and product placement.
- Reduced stock discrepancies with thorough audits of physical inventory and warehouse organization.
- Ensured compliance with safety regulations by maintaining a clean, organized warehouse environment and proper handling of hazardous materials.
Head Custodian
Bo. Co Schools
Paris Ky
07.2003 - 08.2012
- Maintained cleanliness and organization of facilities to meet safety standards.
- Learned to operate cleaning equipment effectively and responsibly for various surfaces.
- Participated in training sessions focused on best practices in custodial services and safety protocols.
- Supported inventory management by tracking cleaning supplies and reporting shortages promptly.
- Adapted quickly to changing priorities while executing daily cleaning tasks efficiently.
- Collaborated with team members to implement improved cleaning routines and schedules.
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
Education
Paris High
Paris, KY05.1992
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Timeline
Head Custodian
Bo. Co Schools
07.2003 - 08.2012
Cashier
Circle K Corp
Parts Maker
Quillins Tack and Leather
Inventory Control Supervisor
Koi Auto Parts
Paris High