Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Peninsula Family Medical Center
Gig Harbor, WA
06.2023 - Current
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Called patients to confirm scheduled appointments and obtain additional details.
Protected patients by observing strict HIPAA guidelines.
CNA
Bainbridge Health And Rehab
Bainbridge Island, WA
02.2022 - 12.2022
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Answered patient call lights promptly and responded to requests appropriately.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Planned and served meals and snacks to patients according to prescribed diets.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Turned and repositioned bedridden patients to prevent bedsores.
Provided physical support to assist patients with bathing, dressing and toileting.
Documented activities and recorded information in EMR system.
Used mobility devices to transport patients.
CNA
Integrated Medical Systems LLC
Tukwila, WA
02.2022 - 10.2022
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Answered patient call lights promptly and responded to requests appropriately.
Answered signal lights, bells or intercom systems to determine resident needs.
Observed and reported unusual symptoms and changes to charge nurse.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Used mobility devices to transport patients.
CNA
Olympia Medical Center
Olympia, WA
09.2020 - 01.2022
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Answered patient call lights promptly and responded to requests appropriately.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Provided emotional support to family members during difficult times.
Answered signal lights, bells or intercom systems to determine resident needs.
CNA
Sharon Care Center
Centralia, WA
09.2018 - 10.2020
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Reported changes in patient conditions to registered nurse or physician.
Answered patient call lights promptly and responded to requests appropriately.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Transported residents within the facility as needed.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education
Some College (No Degree) - Nursing Education
Olympic College
Bremerton, WA
Skills
HIPAA Compliance
Payment Collection
Records Management
Insurance Verification
Appointment Setting
Medical Charting
Appointment Scheduling
Petty cash management
Workflow Optimization
Patient Registration
Front Desk Operations
Understanding of medical laws
Certification
NURSING ASSISTANT CERTIFICATION exp 09-25-2025
Timeline
Medical Receptionist
Peninsula Family Medical Center
06.2023 - Current
CNA
Bainbridge Health And Rehab
02.2022 - 12.2022
CNA
Integrated Medical Systems LLC
02.2022 - 10.2022
CNA
Olympia Medical Center
09.2020 - 01.2022
CNA
Sharon Care Center
09.2018 - 10.2020
Some College (No Degree) - Nursing Education
Olympic College
NURSING ASSISTANT CERTIFICATION exp 09-25-2025
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