Pepperlyn Mahuka
Kīhei,HI
Summary
Accomplished Flight Attendant offering over 27 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.
Overview
27
27
years of professional experience
Work History
Adult Corrections Officer
Maui Correctional Community Center
11.2023 - Current
- Streamlined record-keeping processes by implementing electronic documentation tools for more accurate tracking of inmate progress and incident reports.
- Managed daily operations efficiently, overseeing meal distribution, recreation activities, visitation schedules, and other essential tasks.
- Supported positive change in offender behavior by participating in restorative justice programs aimed at fostering empathy between victims and perpetrators.
Flight Attendant
Hawaiian Airlines, Inc.
12.1996 - 07.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Education
No Degree -
Med Assist School Of Hawaii
Honolulu, HI06.1986
GED -
Aiea High School
Aiea, HI05.1983
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Hospitality service expertise
- Food and Beverage Service
- Professional Appearance
- Verbal and written communication
Accomplishments
In 2020 I accomplished my dream of becoming a professional bodybuilder. I am Maui's first IFBB Bikini Pro. I know the sacrifice, hard work and dedication it takes to accomplish a goal and I take that work ethic with me in everything I do.
Timeline
Adult Corrections Officer
Maui Correctional Community Center
11.2023 - Current
Flight Attendant
Hawaiian Airlines, Inc.
12.1996 - 07.2023
No Degree -
Med Assist School Of Hawaii
GED -
Aiea High School
Similar Profiles
Jennifer De SantiagoJennifer De Santiago
Correctional Officer at Women's Community Correctional CenterCorrectional Officer at Women's Community Correctional Center
Joshua RamirezJoshua Ramirez
Food Preparation Supervisor at Northwest Arkansas Community Correctional CenterFood Preparation Supervisor at Northwest Arkansas Community Correctional Center
ANDREW LUPERCIOANDREW LUPERCIO
Correctional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional CenterCorrectional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional Center