Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Perigul Kulueva

Chicago,IL

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Sales Associate

Ross Dress for Less
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server

Olive Garden Restaurant
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Mein Schiff
11.2018 - 05.2023

Ta

  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Bachelor of Science - Accounting And Finance

University Osh
Kyrgyzstan
07.2017

High School Diploma -

Gymnasium Osh
Kyrgyzstan
06.2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Guest relations
  • Reliable and punctual

Languages

German
Professional Working
Russian
Native or Bilingual
Kyrgyz
Native or Bilingual

Timeline

Sales Associate

Ross Dress for Less
12.2023 - Current

Server

Olive Garden Restaurant
12.2023 - Current

Server

Mein Schiff
11.2018 - 05.2023

Bachelor of Science - Accounting And Finance

University Osh

High School Diploma -

Gymnasium Osh