Experienced and Reliable customer service worker with restaurant, cashiering, and customer service. Dedicated to providing a welcoming and enjoyable experience for customers with each visit.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Retail Sales Associate
Old Navy
San Antonio, Texas
03.2025 - 08.2025
Guided customers to locate desired merchandise and delivered detailed product information.
Greeted customers upon entering the store and provided assistance.
Accurately processed transactions using point-of-sale systems and managed cash handling.
Organized merchandise and ensured cleanliness to enhance overall store presentation.
Baker
Crumbl
San Antonio, TX
01.2024 - 08.2025
Mixed, balled, baked dough, packed orders, and delivered products to ensure timely fulfillment
Collaborated with coworkers to ensure consistent production of cookies
Created welcoming and positive experiences for customers to enhance satisfaction
Assembled and folded boxes for packaging products
Assisted in training new bakers on processes and techniques.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Operated ovens and other equipment to bake products according to established recipes.
Fast Food Worker
Whataburger
San Antonio, Texas
01.2025 - 03.2025
Provided exceptional customer service in a fast-paced environment.
Greeted customers and took their orders in a friendly and efficient manner.
Served orders to customers at windows, counters and tables.
Prepared food items following strict safety and quality standards to maintain customer satisfaction.
Operated kitchen equipment to ensure efficient food preparation.
Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Bagged take-out orders with attention to detail, ensuring accuracy and appealing presentation. with care to ensure accuracy and presentation. for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Waitstaff
JL Bar Ranch, Resort, & Spa
Sonora, TX
12.2021 - 01.2024
Greeted and welcomed customers, providing them with menus. Maintained cleanliness and organization of dining areas throughout service shifts.
Operated POS terminals to input orders, split bills, and calculate totals. Supported special events by setting up dining areas and coordinating staffing needs.
Managed multiple tasks simultaneously while remaining organized under pressure.
Delivered food items to customers at their tables in a friendly, courteous manner. Assisted other wait staff members by refilling beverages and delivering food to tables.
Performed opening and closing duties such as restocking supplies, cleaning floors. Communicated effectively with kitchen staff regarding customer allergies or special requests.
Resolved customer complaints in a professional manner in order to maintain a positive atmosphere. Checked back with customers during meals to ensure satisfaction with food and service.
Answered questions about menu selections and made recommendations when requested.
Replenished condiments, utensils, napkins, straws as necessary throughout shift and or during slow periods. Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods. Promoted desserts, appetizers, and specialty drinks to optimize sales.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Nursery Worker
First Baptist Church
Eldorado, TX
01.2021 - 01.2024
Cared for toddlers during snack time and play activities in a nurturing environment.
Supervised daily activities in church nursery, ensuring a safe and nurturing environment for children.
Provided care to toddlers and provided snack time and kept entertained
Updated parents on children's daily experiences and needs to foster strong communication and trust.
Cashier/ Cook
Shells Convenience
Eldorado, TX
01.2021 - 12.2021
Processed customer checkouts efficiently to enhance customer satisfaction
Handled cash register operations, including balancing cash drawer at shift end.
Maintained cleanliness of kitchen and dishes while preparing and cooking grilled and fried food
Stocked fridges with necessary supplies to ensure efficient kitchen operations
Managed inventory levels by restocking shelves and checking expiration dates regularly.
Cashier
Lowes Market
Eldorado, TX
01.2017 - 01.2021
Streamlined customer checkouts by processing transactions and managing payments efficiently.
Ensured cleanliness and organization of work environment to enhance customer experience.
Assisted customers with product inquiries and provided excellent service.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.Trained new team members in cash register operation, stock procedures, and customer services.