PERLA DENNY
Moreno Valley,CA
Summary
Dynamic Medical Assistant with extensive experience at County of Riverside-RUHS, excelling in patient care and surgical assistance. Proficient in CPT coding and medical billing, I effectively led teams while enhancing operational efficiency. Bilingual in Spanish, I am dedicated to improving patient outcomes through quality assurance and compassionate communication.
Overview
28
28
years of professional experience
Work History
MEDICAL ASSISTANT
COUNTY OF RIVERSIDE- RUHS
Morongo Valley, California
10.2025 - 07.2026
- Prepared exams, took vital signs, administered vaccines, conducted phlebotomy, and performed POCT glucose, A1C, and pregnancy tests to ensure comprehensive patient assessments. Conducted diagnostic testing to accurately assess patients for influenza, covid, and strep, facilitating timely treatment decisions.
- Collected vital signs and documented histories in electronic health records.
- Enhanced efficiency of patient rooming workflows to improve overall service delivery.
- Prepared exam rooms following county clinic infection control standards.
MEDICAL ASSISTANT
COUNTY OF RIVERSIDE-RUHS
02.2025 - 07.2025
- Assisted in general surgery, colorectal, vascular, and breast clinics by performing vital signs and supporting doctors during minor surgical procedures. Delivered pre/postoperative care instructions to patients and scheduled surgeries using Epic software, ensuring clear communication and preparation. I would call patients to remind them of their appointments or reschedule them. Lastly, I made sure our patient's referrals were authorized through our online portals, scrubbed the patient charts and performed spec notes like following up with the DME companies for their supplies. Completed chart notes and managed correspondence for providers, facilitating effective communication and documentation.
- Collected vital signs to support patient intake processes at Riverside University Health System.
- Ensured exam rooms were ready by adhering to infection control standards established by the County of Riverside RUHS.
- Updated electronic medical records with patient histories, medications, and visit notes.
SURGERY SCHEDULING COORDINATOR
KAISER PERMANTE
10.2023 - 08.2024
- Coordinated patient surgery scheduling and prioritized cases to optimize operating room efficiency. Established operating room block guidelines using epic software snap board to streamline surgical processes. Assist the surgeons with pre-op medical clearances for our patients. Instructed patients on dietary preparation and lab requirements to ensure compliance with pre-operative protocols.
- Managed surgical schedules at Kaiser Permanente clinics and operating rooms
- Coordinated procedure times with surgeons and anesthesia teams to ensure effective communication
- Reviewed and confirmed patient demographics and insurance details within Epic system
Patient Care Technician
Loma Linda Medical Center
Loma Linda, California
07.2023 - 10.2023
- Monitored vital signs, alerting nursing staff to significant changes for timely intervention.
- Maintained clean, safe patient spaces following hospital infection-control standards.
- Assisted with patient admissions, discharges, and transfers, facilitating smooth transitions and enhancing patient experience.
- Documented care activities in medical records, ensuring accurate and up-to-date patient information for continuity of care.
- Collected specimens and prepared samples for laboratory processing.
MEDICAL ASSISTANT LEAD
RSBCIH
09.2020 - 07.2022
- Led medical assistants, performed back-office procedures, collected and tested COVID samples, and trained new staff to ensure efficient operations.
- Assisted providers with exams, procedures, and treatment preparation.
- Collected vital signs and updated patient charts in EHR.
- Facilitated patient intake and rooming at RSBCIH outpatient clinic.
MEDICAL ASSISTANT
COUNTY OF RIVERSIDE- RUHS
08.2018 - 08.2020
- Supported Riverside University Health System clinic providers with patient intake and exam preparation.
- Collected vital signs, medical histories, and updated electronic health records.
- Assisted doctors during minor procedures and conducted blood draws to support patient care.
- Scheduled appointments and coordinated referrals across County of Riverside patient services.
Operations Manager
Alignment Healthcare
Orange, California
02.2018 - 07.2018
- Managed daily workflow for Medicare Advantage administration and clinical operations, ensuring smooth operational performance.
- Coordinated healthcare operations across member services, care coordination, and provider support to enhance service delivery.
- Developed training programs for staff on healthcare procedures, systems, and service expectations to improve compliance and service quality.
- Ensured adherence to CMS and HIPAA requirements with CMS standards, HIPAA rules, and internal policies.
LEAD CHRONIC CARE COORDINATOR
ADVANTMED
04.2016 - 07.2018
- Led care coordination efforts within clinical team, improving quality and patient-centered care. Assessed gaps in care for patients with chronic conditions and mental health needs, developing a monitoring plan with clinical team. Collaborated with providers to streamline patient charting and enhance information sharing.
- Facilitated effective patient care planning by collaborating with ADVANTMED clinical teams and providers.
- Managed scheduling of appointments, follow-ups, and referrals for members participating in various care programs.
- Reviewed medical records and updated documentation in electronic health systems.
OFFICE MANAGER/MEDICAL ASSISTANT
DR. LAI
10.2011 - 10.2015
- Managed internal medicine private practice, ensuring compliance with yearly HEDIS clinic audits to maintain quality standards.
- Oversaw daily front office tasks for Dr. Lai's medical practice.
- Scheduled patient appointments and coordinated daily calendars.
- Answered patient calls and resolved routine office questions.
DIABETES CASE COORDINATOR
EAST VALLEY MEDICAL
12.2006 - 10.2011
- Taught diabetes education and glucometer classes in English and Spanish, assisted patients with nutrition, and provided in-home diabetes care and monitor checks. Delivered health presentations and supported health administrators with government grant applications. Utilized programs like Microsoft Word, Excel, Lotus 123, and NextGen i2i to manage patient information and documentation.
- Managed patient case coordination within East Valley Medical teams.
- Organized follow-up appointments and specialist referrals for clinic patients.
- Evaluated medical records to ensure precise documentation and updates.
MEDICAL ASSISTANT
DR. HIRSCH
01.2005 - 06.2006
- Supported Riverside University Health System clinic flow with patient intake and rooming
- Recorded vital signs and medical histories in electronic health records
- Prepared exam rooms and sterilized instruments for provider use
- Executed insurance verifications and coded using ICD-9/CPT.
OFFICE MANAGER/MEDICAL ASSISTANT
DR. SANI OB-GYN
09.1999 - 01.2006
- Managed daily operations for Dr. Lai’s medical office front desk and patient flow.
- Executed front and back-office procedures to ensure seamless patient care. Handled patient billing, arranged surgeries with hospitals, conducted blood withdrawals, delivered immunizations, performed venipunctures, assisted in minor surgeries, and confirmed appointments to support efficient practice operations.
- Scheduled patient appointments and coordinated calendar changes with staff and providers.
- Processed insurance forms, billing records, and patient account paperwork.
Certified Nursing Assistant
CHINO VALLEY MEDICAL CENTER
Chino, California
09.2001 - 01.2003
- Monitored vital signs and reported changes to nursing staff at the medical center.
- Conducted vital sign checks, scheduled patient rooms, assisted with personal care, documented food and liquid intake, and collaborated with nursing staff to enhance patient care.
- Supported patients with bathing, dressing, grooming, and daily comfort needs to promote well-being at the medical center.
- Executed safe patient transfers using lifts, wheelchairs, and gait belts to ensure comfort and safety in care units.
Emergency Room Registration Clerk
REDLANDS COMMUNITY HOSPITAL
Redlands, California
08.1998 - 02.1999
- Registered emergency patients according to Redlands Community Hospital intake procedures to facilitate efficient patient flow in high-pressure environments.
- Assisted with medical tasks and patient care by performing vital signs and registering patients in the EMR system to ensure accurate and timely patient information.
- Verified insurance coverage and demographic information for emergency visits.
- Collected signatures for consent, privacy, and admission forms, ensuring compliance with legal and hospital policies.
Education
Associates of science - Nursing
MSJC
San Jacinto, CA10-2026
MEDICAL ASSISTANT DEGREE -
UEI
Ontario, CA01-1998
Skills
- Vital Signs
- Venipuncture
- Phlebotomy
- COVID testing
- Diagnostic testing
- Medical Billing
- Insurance verification
- CPT Coding/ICD10
- Medical records
- EMR Systems
- Specimen management
- Infection control
- Minor surgery assistance
- Medical terminology
- Anatomy/Physiology knowledge
- Quality management
- Office procedures
- Patient flow coordination
- Leadership and supervision
- Spanish fluency
- Hospital experience
- Medical transcription
Timeline
MEDICAL ASSISTANT
COUNTY OF RIVERSIDE- RUHS
10.2025 - 07.2026
MEDICAL ASSISTANT
COUNTY OF RIVERSIDE-RUHS
02.2025 - 07.2025
SURGERY SCHEDULING COORDINATOR
KAISER PERMANTE
10.2023 - 08.2024
Patient Care Technician
Loma Linda Medical Center
07.2023 - 10.2023
MEDICAL ASSISTANT LEAD
RSBCIH
09.2020 - 07.2022
MEDICAL ASSISTANT
COUNTY OF RIVERSIDE- RUHS
08.2018 - 08.2020
Operations Manager
Alignment Healthcare
02.2018 - 07.2018
LEAD CHRONIC CARE COORDINATOR
ADVANTMED
04.2016 - 07.2018
OFFICE MANAGER/MEDICAL ASSISTANT
DR. LAI
10.2011 - 10.2015
DIABETES CASE COORDINATOR
EAST VALLEY MEDICAL
12.2006 - 10.2011
MEDICAL ASSISTANT
DR. HIRSCH
01.2005 - 06.2006
Certified Nursing Assistant
CHINO VALLEY MEDICAL CENTER
09.2001 - 01.2003
OFFICE MANAGER/MEDICAL ASSISTANT
DR. SANI OB-GYN
09.1999 - 01.2006
Emergency Room Registration Clerk
REDLANDS COMMUNITY HOSPITAL
08.1998 - 02.1999
Associates of science - Nursing
MSJC
MEDICAL ASSISTANT DEGREE -
UEI