Perla felix
Desert Orthopaedic Center
Las Vegas,NV
1
Language
3
years of professional experience
Reliable professional with a strong background in customer service and office management. Known for exceptional time management and problem-solving abilities, contributing to seamless operations and enhanced service delivery in fast-paced environments with multitasking.
Work History
Front Desk Receptionist
1 Year 4 Months- Processed patient intake forms, verifying insurance information for accuracy and compliance.
- Greeted and assisted patients, ensuring a welcoming atmosphere at reception.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Retail Sales Associate
10 Months- Assisted customers with product selection and inquiries to enhance shopping experiences.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Office Cleaner
4 Months- Performed routine cleaning tasks to maintain cleanliness and hygiene standards in medical office environments.
- Conducted thorough inspections of cleaned areas, addressing any deficiencies to ensure optimal cleanliness and safety compliance.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Emptied trashcans and transported waste to collection areas.
Education
High School Diploma
High School Diploma
Associate of Science - Nursing
Skills
Customer service
Cash handling
Office organization
Scheduling
Payment processing
Attention to detail
Problem-solving skills
Team collaboration
Listening skills
Guest relations
Affiliations
Army National Guard
Languages
Spanish
Professional Working
Timeline
Front Desk Receptionist
Desert Orthopaedic Center
04.2025 - CurrentRead More
Retail Sales Associate
Under Armour
09.2023 - 07.2024Read More
Office Cleaner
Advanced Pediatrics
04.2023 - 08.2023Read More
Northwest Career And Technical Academy
High School Diploma
Read More
Basic
High School Diploma
Read More
College of Southern Nevada
Associate of Science from Nursing
Read More