Perla Jimenez
Austin,TX
Summary
Proven professional with a track record of excellence at Cashier, adept in conflict resolution and customer relations, showcasing exceptional work ethic and integrity. Demonstrated ability to adapt quickly, ensuring high levels of cleanliness and customer satisfaction. Excelled in team collaboration and multitasking, significantly enhancing workplace efficiency and service quality.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Cashier
08.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, portraying respect and care for both company and customers.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained the order and clean areas for the presentation and well- being of the company.
Cleaning Service
Janitorial
07.2021 - 01.2023
- Cleaned all designated areas.
- Ensure all areas were proper taken care of.
- Ensure proper sanitation to prevent any possible infection or contamination.
- Checked tools and equipment to prevent accidents and injuries.
Education
High School Diploma -
Manor Senior High School
14832 FM973, Manor, TX 7865306.2024
Skills
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Conflict resolution
- Loss prevention
- Multitasking and organization
- Hospitality and accommodation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Cashier
08.2023 - Current
Cleaning Service
Janitorial
07.2021 - 01.2023
High School Diploma -
Manor Senior High School
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