Perla Limon-Garcia
Sparta,NC
Summary
Proactive Host/Server with extensive experience in managing large parties and unexpected events during busy shifts. Expertise in answering customer questions, taking reservations, and enhancing customer satisfaction through prompt service. Strong skills in customer service, team collaboration, and effective time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host/server
Mis Arados
08.2018 - Current
- Managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Internship Student
The Brady Agency
08.2022 - 02.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Explored new technologies and approaches to streamline processes.
Education
Associate of Applied Science - Business Administration
Wilkes Community College
Wilkesboro, NC05-2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Certification
Wedding & Event Planner
Languages
Spanish
Native or Bilingual
Timeline
Internship Student
The Brady Agency
08.2022 - 02.2023
Host/server
Mis Arados
08.2018 - Current
Associate of Applied Science - Business Administration
Wilkes Community College
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