Perla Morales
Ocala,FL
Summary
Dedicated worker with proven track record in delivering exceptional customer service and maintaining high attention to detail. Recognized for efficiency in high-volume environments, consistently achieving swift task completion. Expertise in order management and time management, ensuring seamless operations and customer satisfaction. Strong communication and problem-solving skills enhance overall service quality.
Overview
4
4
years of professional experience
Work History
To-Go Specialist
Chili's Restaurant
Ocala, FL
02.2024 - Current
- Assisted other team members in completing tasks when needed.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Greeted customers in a friendly manner and took orders for to-go items.
- Operated cash register, collected payment from customers and provided change when necessary.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
Federal Work Study Student
Hillsborough Community College
Ruskin, USA
09.2021 - 09.2023
- Maintained confidentiality of sensitive information in accordance with company policies.
- Adhered strictly to safety protocols while performing job duties in compliance with regulations.
- Prioritized workloads based on importance and urgency, in order to optimize efficiency.
- I greeted students and provided assistance upon arrival.
- Developed and maintained effective working relationships with other staff members.
Education
Associate in Arts (A.A.) -
Hillsborough Community College
Ocala, FLSkills
- Problem-solving abilities
- Critical thinking
- Interpersonal skills
- Adaptability
- Attention to detail
- Team collaboration
- Customer service
- Quick learner
Languages
Spanish, Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
To-Go Specialist
Chili's Restaurant
02.2024 - Current
Federal Work Study Student
Hillsborough Community College
09.2021 - 09.2023
Associate in Arts (A.A.) -
Hillsborough Community College
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