PERLA SANCHEZ AGUIRRE
Summary
Results-oriented Retail Management Professional experienced in driving sales growth, optimizing operations, and developing high-performing sales teams. Skilled in conflict resolution and strategic planning, transforming retail environments into profitable, customer-focused spaces. Seeking to leverage wireless industry expertise and a leadership style that fosters team success at a new wireless retail location.
Overview
3
3
years of professional experience
Work History
Wireless Sales & Operations Leader
VERIZON
05.2023 - Current
- Fast-tracked through consecutive yearly promotions to leadership roles as a direct result of ranking in the top tier for sales volume, operational execution, and team development.
- Spearheaded daily floor management, guiding sales consultants on consultative selling techniques, closing strategies, and account optimization.
- Consistently exceeded monthly store quotas for activations, accessory attachments, and premium service adoptions.
- Maintained sharp technical proficiency in mobile software, diagnostic troubleshooting, and digital account security systems.
- Acted as the primary point of contact for store emergencies, providing decisive operational direction and ensuring strict adherence to compliance and security protocols.
Store Manager
DOLLAR TREE
- Directed full-scope store operations for a high-traffic, fast-paced retail location.
- Oversaw employee lifecycles, including strategic scheduling, payroll management, performance reviews, and enforcement of professional expectations to enhance team accountability.
- Managed inventory logistics, including freight receiving, stockroom organization, and visual merchandising to optimize product presentation and increase sales potential.
- Resolved escalated customer disputes with poise and authority, safeguarding brand reputation and fostering a safe, positive environment for staff and guests.
Education
High School Diploma -
Business administration
Skills
- Customer Relationship Management
- Sales Team Development
- Strategic Operations
- Performance execution
- Talent Development
- Inspirational Leadership
Timeline
Wireless Sales & Operations Leader
VERIZON
05.2023 - Current
Store Manager
DOLLAR TREE