Perrin Niilend
Columbia,SC
Overview
7
7
years of professional experience
Work History
Server Shift Leader
Salty Nut Cafe
12.2022 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints proactively, resolved issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences of staff or unusual service volumes.
Server/Bartender
Za's On Devine
01.2020 - 11.2022
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Coaching Staff Member
Celebrity Cheer And Dance
01.2017 - Current
- Trained and collaborated with my coaching team to obtain regulation knowledge to be successful in competitive cheerleading.
- Exampled to encourage strong work ethic by demonstrating diligence, patience, and respect for others.
- Maintained thorough knowledge of rules, class procedures, coaching techniques and current trends in Cheerleading and Gymnastics.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Education
Associate of Applied Science - Sales And Marketing Education
Midlands Technical College
West Columbia, SC05.2024
Skills
- Marketing Initiatives
- Leadership
- Proficient in Microsoft Word/Adobe Illustrator
- Upselling Techniques
- Strong Communication Skills
- Socially Professional
Timeline
Server Shift Leader
Salty Nut Cafe
12.2022 - Current
Server/Bartender
Za's On Devine
01.2020 - 11.2022
Coaching Staff Member
Celebrity Cheer And Dance
01.2017 - Current
Associate of Applied Science - Sales And Marketing Education
Midlands Technical College