Perry Smith
Oklahoma City,OK
Summary
Dynamic Sales Associate with a proven track record at BOSSY BUTTER, excelling in customer engagement and inventory management. Recognized for boosting customer satisfaction through exceptional service and effective teamwork. Skilled in sales training and adept at building lasting relationships, ensuring a welcoming environment that drives repeat business.
Overview
32
32
years of professional experience
Work History
Sales Associate
BOSSY BUTTER
Oklahoma City, OK
02.2024 - Current
- Maintained sales floor organization and ensured products were stocked effectively.
- Supported inventory management by monitoring stock levels and assisting with restocking efforts.
- Collaborated with team members to enhance customer service experiences.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to achieve monthly sales targets.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Sales Associate
Lowes Hardware
Virgilina, VA
03.1994 - 04.1995
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Learned safety protocols related to tools and equipment usage on the sales floor.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma - Basic
Garfield High School
Virginia , VA06.1994
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Exceptional customer service
Outgoing personality
Verbal/written communication
Professional demeanor
Adapt to diverse groups
Sales training
Inventory tracking
Order processing
Self-checkout assistance
Client account management
Friendly and outgoing
Verbal and written communication
Customer engagement
Timeline
Sales Associate
BOSSY BUTTER
02.2024 - Current
Sales Associate
Lowes Hardware
03.1994 - 04.1995
High School Diploma - Basic
Garfield High School