Persiana Cota

Longevity biotech startup focused on dementia testing and drug development.

• Hired, trained and mentored sales and marketing staff dedicated to expanding our global market reach.
• Spearheaded strategic initiatives to expand partnerships, resulting in a 90% increase in market presence across the U.S., Europe, Australia, and Canada.
• Identified and capitalized on high-value growth opportunities in the biotech sector, informing global expansion strategies, and driving an 80% increase in revenue.
• Led global expansion efforts, identifying and entering three new international markets, and streamlining operational strategies for scalability.
• Explored insurance reimbursement pathways and FSA eligibility, improving product accessibility, and expanding the customer base.
• Directed successful event launches and represented the company at industry conferences, enhancing visibility, and fostering key relationships.
• Developed and standardized SOPs, improving cross-departmental alignment, and operational efficiency.
• Cultivated strong, long-term partnerships through effective negotiation and contract management, securing critical collaborations with major stakeholders.

Concierge primary care clinic offering integrative services, such as health retreats, coaching, acupuncture, and psychedelic therapy.

• Led clinic operations and streamlined workflows, improving service quality, and boosting patient satisfaction scores.
• Oversaw a team of eight cross-functional members, fostering collaboration, innovation, and accountability to meet operational goals, and drive performance.
• Managed budgeting and forecasting, ensuring financial health, and improving profitability through optimized cost management.
• Negotiated vendor contracts, reducing overall expenses by 20% while maintaining high-quality service delivery.
• Designed and launched new service lines, such as a coaching program, PRP, and VO2 max.
• Oversaw a 25% team expansion, reducing annual hiring costs by $30K, while maintaining a high standard of care.

Digital health startup offering a value-based care platform for hospital-employer negotiations.

• Led operational strategies that aligned with company OKRs, improving departmental performance.
• Developed and implemented quality assurance programs that enhanced client retention and improved patient experience ratings by 15%.
• Spearheaded HIPAA compliance and operational streamlining initiatives.
• Mentored a high-performing team of 12, fostering a culture of continuous improvement.
• Facilitated the company's first mental health DEI group through monthly meetings and a quarterly newsletter.

National chain of membership-based primary healthcare clinics, with in-person and virtual services.

• Managed operations across multiple clinics, driving efficiency and ensuring high-quality care for diverse patient populations, including LGBTQI+ and pediatrics.
• Partnered with clinical leadership to streamline processes, improving patient outcomes, and clinic efficiency.
• Facilitated company-wide Lean Six Sigma workshops, improving management efficiency, and reducing waste.
• Coached patients through group sessions focused on anxiety and stress management, contributing to enhanced well-being and satisfaction.