Persja Nutt
Overview
5
5
years of professional experience
Work History
Access Operations Agent
Stanford Health Care
06.2022 - Current
- Responds to a high-volume of incoming and outgoing telephone calls and faxed referral
- Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients
- Facilitates communication between the patient and the physician or clinic
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
Dispensing Optician
Site For Sore Eyes
04.2019 - 06.2022
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Helped clients select new recommended lens options to meet specific needs.
- Medical billing
- Managed appointment scheduling efficiently, maximizing daily appointments without compromising patient care or satisfaction.
Education
Nursing
Evergreen Valley College
San Jose, CA2018
High School Diploma -
Milpitas High School
Milpitas, CA06.2017
Skills
Multitasking ability
Articulate Communication
Conflict Resolution
Adaptable
Scheduling Coordination
Time management abilities
Interpersonal Skills
Active Listening
Timeline
Access Operations Agent
Stanford Health Care
06.2022 - Current
Dispensing Optician
Site For Sore Eyes
04.2019 - 06.2022
Nursing
Evergreen Valley College
High School Diploma -
Milpitas High School