Peta-gaye Powell
Summary
Efficient and customer-orientated Retail Manager with 10+ years of experience in the luxury industry and a proven record of success in retail management. Excellent customer service, team leadership, marketing, and time management skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Store Manager
Victor Talbots Men’s Clothing Store
06.2022 - Current
- Oversee daily operations of the store, ensuring exceptional customer service and a high-end shopping experience.
- Implement innovative sales strategies and promotional activities to enhance customer engagement and increase market share.
- Implement effective merchandising strategies to optimize product displays and maximize sales.
- Manage inventory levels, coordinate with suppliers, and oversee stock replenishment.
- Handle customer inquiries and resolve issues to ensure customer satisfaction and loyalty.
- Analyze sales data and prepare reports to identify trends and develop action plans.
Operations/Assistant Store Manager
Mitchells Clothing Store
10.2000 - 06.2022
- Utilized CRM tools to record, track, and maintain sales records.
- Meet production goals by managing tonnage and payroll.
- Produce weekly reports outlining the business operations successes and gaps for the senior management team.
- Serve as Liaison to PR agencies, customers and fashion stylists.
- Collaborated with marketing team to increase sales.
- Assist in training of new employees.
- Consult with Public Relations and Marketing agencies for the store by facilitating stylists needs and requests for magazine features.
Education
MASTER OF BUSINES ADMINISTRATION (MBA) -
UNIVERSITY OF PHOENIX
12.2023
Skills
- Account Management
- Analytics
- Customer Relationship Management
- Negotiation
- Data Entry
Certification
- Project Management, PM1001-2020
- Communication, BSM
- Aveda Benchmark Managerial Certification
- Information Technology, CS1001-2020
Personal Information
Willing To Relocate: True
Timeline
Store Manager
Victor Talbots Men’s Clothing Store
06.2022 - Current
Operations/Assistant Store Manager
Mitchells Clothing Store
10.2000 - 06.2022
MASTER OF BUSINES ADMINISTRATION (MBA) -
UNIVERSITY OF PHOENIX
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