Pete Margliotti
Findlay,Ohio
Summary
Driven sales professional with a proven track record at Taylor Automotive Family, excelling in customer relationship building and sales expertise. Leveraged sales and marketing strategies to enhance client loyalty, achieving exceptional after-sales satisfaction. Skilled in objection handling and upselling, consistently fostering strong customer connections and boosting repeat business. Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.
Overview
15
15
years of professional experience
Work History
Sales Professional
Taylor Automotive Family
10.2014 - Current
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
Bar Manager
The Gathering
03.2012 - 10.2014
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Server/Bartender
Olive Garden
01.2010 - 03.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Physical/Occupational Therapy
Terra Community College
Fremont, OH05.2009
Skills
- Objection handling
- Sales expertise
- Upselling and Cross Selling
- Closing Techniques
- Customer Relationship Building
- Sales Presentations
- Sales and marketing strategies
- Social selling
- Client presentations
Timeline
Sales Professional
Taylor Automotive Family
10.2014 - Current
Bar Manager
The Gathering
03.2012 - 10.2014
Server/Bartender
Olive Garden
01.2010 - 03.2012
Associate of Science - Physical/Occupational Therapy
Terra Community College
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