Adaptable business owner with strengths in financial recordkeeping, customer relationship management, and operational problem-solving. Managed inventory, purchase orders, and cash flow while improving efficiency and reducing waste.
Overview
2
2
Languages
22
22
years of professional experience
Work History
Business Owner
D'Nada
New York, New York
01.2019 - Current
Enhanced customer experience through personalized service and effective communication.
Worked with customers to identify needs and complete purchase orders.
Oversaw inventory management, ensuring product availability and organization.
Monitored cash flow to inform resource budgeting.
Organized and maintained accurate records for production inventory, income, and expenses.
Implemented cost-effective solutions to streamline business operations and reduce waste.
Resolved issues quickly through meticulous research and quick decision-making.
Business Owner
Quick Tech Vending
New York, New York
02.2015 - 10.2024
Developed marketing strategies that increased brand visibility and engaged customers.
Coordinated vendor relationships, securing quality products while maintaining competitive pricing.
Collected overdue payments for vending accounts, ensuring consistent cash flow across route assignments.
Mitigated business risks by working closely with staff members and assessing performance.
Improved the company's quality and productivity by streamlining systems and processes.
Handled disputed charges with clear explanations and careful documentation.
Utilized collections software and databases for efficient account management.
Answered customer questions regarding account discrepancies or problems.
Kept up-to-date on regulatory changes affecting business operations.
Collector/Technical Support Representative
Don Al Vending
New York, New York
03.2005 - 02.2015
Collected past-due payments from vending customers and maintained polite account contact.
Assisted customers with inquiries regarding billing statements and account status.
Maintained accurate records of all collection activities in the system database.
Utilized collections software and databases for efficient account management.
Implemented collection strategies to reduce outstanding account balances.
Resolved balance errors using accounting software.
Recorded cash, check, and credit transactions in account files and logs.
Prepared monthly reports summarizing collections activity for management review.
Coordinated repairs with technicians to ensure timely service. with field technicians and service routes.