Peter Mekhael

• Generated new business by developing marketing initiatives, performing prospect calls, and networking referrals.
• Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs.
• Engaged customers through personalized interactions to build rapport and trust.
• Demonstrated vehicle features and provided detailed product knowledge to clients.
• Maintained relationships with existing customers to encourage repeat and additional sales.
• Managed customer inquiries and resolved issues to ensure satisfaction and loyalty.
• Addressed customer complaints quickly to enhance satisfaction.
• Negotiated pricing contracts with clients for optimal profitability.
• Conducted vehicle appraisals to determine trade-in values for potential buyers.
• Maintained accurate records of sales transactions and customer interactions in CRM systems.

• Greeted customers upon arrival at dealership, fostering a welcoming atmosphere that encourages engagement.
• Present vehicle lineup and explain features, warranty coverage, and benefits to customers.
• Negotiate vehicle pricing and trade-in values for customer vehicles.
• Answered customer questions about cars, financing, and purchase process, enhancing informed decision-making.
• Support test drives by collecting licenses and required documentation beforehand, following best practices.
• Coordinate with finance department to review financing and ownership options for each customer.
• Followed up with past customers to assess satisfaction with vehicles, building long-term relationships and encouraging repeat business.

• Greet customers arriving at the dealership.
• Showcased dealership vehicles, explaining features and warranties to enhance customer understanding and satisfaction.
• Answer customer questions about cars, financing and purchase process.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
• Negotiated car prices and trade-in values, optimizing customer deals and enhancing dealership profitability.
• Coordinated with the finance department to clarify each customer's financing and ownership options, facilitating informed purchasing decisions.
• Reached out to past customers to confirm vehicle satisfaction. to ensure they are satisfied with their vehicles.

Supported customers in selecting products.

Increased sales through customer engagement, suggestive selling, and product knowledge sharing.

Welcomed customers and provided friendly greeting.

Answered customer questions promptly.

Guided customers to racks and counters.

Delivered strong customer service.

Recorded sales by creating or updating customer profile records.

Handled financial transactions accurately.

Processed payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

Reported potential security issues to management.

Supported inventory tasks by receiving and stocking merchandise.

Kept clients informed about preferred customer sales and future merchandise of possible interest.

Updating and sharing notices for changes in UAE residence visas and business visas.

Preparing paperwork and scheduling appointments for Schengen, China, KSA, and Pakistan business visas.

Sending reminders to employees and dependents to check passport, residence permit, and business visa validity.

Tracking company legal documents, trade license renewals, and establishment card renewals.

Coordinating with TECOM Authority for S4 parking card renewals and replacement requests when cards are lost.

Adding signatories in AXS portal to support smooth delegation of authority.

Maintaining working relationships with government authorities to support urgent cases.

Working with HR on new joiners, amendments, and cancellations.

Collecting weekly updates on ongoing transactions to monitor progress against plan.

Keeping expense reports current for finance to support revolving cash for business operations.

Supported human resources processes.

Responded quickly to general inquiries about HR functions.

Served as liaison between employees and insurance providers.

Resolved benefits issues in timely manner.

Managed use of HR plans, programs, and services.

Administered health and welfare plans, including enrollments, changes, and terminations.

Answered employee requests and questions.

Supported new hire onboarding processes.

Reconciled benefits statements.

Supported performance review and termination processes.

Supported recruitment and interview processes.

Tracked government work and migration requirements and kept HR office informed of procedure and rule changes.

Monitored visa and work contract renewals for workers and dependents to keep immigration records current.

Sent reminder notices to employees before visa expiry dates and planned travel dates.

Tracked business and trade license renewals and followed up on official approvals and permits to avoid violations.

Prepared and processed legal documents, including rent contract attestations, through government agencies such as Ministry of Economic, Ministry of Finance, Customs, Court, Chamber of Commerce, Traffic Department, and Municipality.

Represented company at airport, embassies, police station, ministries, municipalities, and other government offices as needed.

Obtained visas from embassies across UAE for staff business travel.

Collected updates from government authorities and immigration rules to keep HR informed on changes in rules and procedures.

Submitted follow-ups and collected new employment and business visas to support timely visa processing.

Renewed, updated, and maintained employee and dependent visas to keep company records current.

Renewed, updated, and maintained trade licenses and other government certificates for company legal entities in UAE to keep documents current.

Obtained visas from embassies in UAE for staff business and personal travel.

Arranged attestation processing for employee qualifications as required.

Maintained confidentiality and security of company and employee documents at all times.

Completed departure and UAE exit formalities for employees after visa cancellation based on flight departure timing.

Informed employees about medical appointments, visa processing timelines, and visa-related queries.

Kept accurate records and copies of passports, visas, and business visas for associates.

Liaised with Ministry of Foreign Affairs, Dubai Court, government departments, and embassies for attestations, notarizations, and legal processes.

Processed miscellaneous payments for company bills related to rent, utilities, and communication authorities.

Applied for employee and guest visas, followed up with embassies, coordinated with personnel officer on required steps, and supported travel arrangements.

Followed up on customs clearance and shipping arrangements as needed.

Built working relationships with government officials and staff in key authorities to support work and resolve exceptional cases or process delays.

● Create relationships with government officials and employees in key authorities to facilitate work and help solve exceptional cases or overcome process delays.

Supported DSO processes for UAE-based associates with residency permits and visas, including new hire processing, renewals, exit cancellations, refund applications, amendments, and visa transfers for more than 150 staff.

Reported to HR Manager and supported administrative workflow between HR and different business departments.

Assisted associates with questions and concerns related to immigration and visa rules and requirements.

Handled correspondence, complaints, and queries.

Prepared and processed letters, documentation, entry permits, and NOCs.

Visited DSO Immigration Department, Emirates ID Office, and embassies to resolve issues.

Prepared weekly and monthly visa processing reports and tracked each visa step to support timely stamping under SLA.

Managed company visa quota and released staff in line with UAE policy.

Collected expense claim reports and followed up with Finance to keep visa payments on schedule.

Communicated with new candidates before joining through visa stamping.

Processed trade license, PO Box, and establishment card renewals.

Maintained accurate monthly visa records and updated internal system.

Reported to HR Manager and supported administrative workflow between HR and multiple business departments.

Coordinated periodic license renewals.

Collected, submitted, and organized required documentation for employee paperwork and official records.

Arranged medical tests, passport processing, memos, promotional draws, and fine resolution.

Accompanied employees during country exit procedures.

Arranged visas, work permits, husband-sponsored visas, and visit visas for expatriates and family members.

Handled general inquiries related to labor and immigration matters.

Prepared admin support documents such as NOC, STL, SC, and related letters.

Created visa renewal reminders for employees and shared due dates to prevent delays.

Supported new and existing employees with driving licenses, car registrations, accommodation, and legal requirements.

Renewed, updated, and maintained trade licenses and government certificates for company legal entities across UAE.

Support company goals in customer service, sales, facility appearance, and positive work environment.

Listen to customer needs and present products or services in suitable way to support sale.

Maintain and grow relationships with current customers through in-person contact, phone calls, and emails.

Reply to incoming email and phone inquiries promptly.

Serve as contact point between company and current and potential markets.

Address objections to support customer purchase decisions.

Prepare detailed proposal documents, often within formal bidding process guided by prospective customer needs.

Calculate costs quickly and accurately, then provide customer quotations.

Negotiate price, costs, and delivery, then send copies to sales office or enter figures into computer system.

Check quantities of goods on display and in stock.

Update databases and use customer relationship management (CRM) system.