Peter Rey
Bellingham,WA
Summary
Food service professional adept at FOH operations. Demonstrated team leader with 12+ years of experience. I want to bring a positive and professional attitude to any position and I am motivated to learn all the skills required to do so.
Overview
12
12
years of professional experience
Work History
Server
Rock and Rye Oyster House
Bellingham, WA
08.2021 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed guest inquiries and resolved complaints efficiently to maintain satisfaction levels.
- Maintained cleanliness and organization of dining area to uphold health standards.
Server, Bartender
Corner Kitchen
Asheville , NC
08.2020 - 03.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Manager
Chiesa
Asheville, NC
05.2018 - 05.2019
- Trained incoming staff regarding restaurant's practices, culture and procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
- Addressed guest concerns and resolved all issues to guests’ satisfaction.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Prepared and maintained inventory records.
- Collaborated on hiring and termination decisions with management.
- Maintained a weekly schedule of 15 employees
- Scheduled reservations and managed seating arrangements in popular 40-seat Italian restaurant.
Server, Bartender, Manager
Chestnut
48 Biltmore Ave, Asheville, NC
09.2013 - 03.2020
- Provided a unique and attentive guest experience.
- Multitasked to create an efficient work environment.
- Worked together with team members to give the best possible dining experience.
- Encouraged feedback from guest to further improve the restaurant and staff.
- Gain a wide knowledge of wine and other spirits.
Skills
- Service-oriented
- Strong work ethic
- Passion for customer satisfaction
- Extensive wine knowledge
- Fast learner
- Highly motivated
- Veteran server
- Quick problem solver
- ServSafe Certified
Timeline
Server
Rock and Rye Oyster House
08.2021 - Current
Server, Bartender
Corner Kitchen
08.2020 - 03.2021
Manager
Chiesa
05.2018 - 05.2019
Server, Bartender, Manager
Chestnut
09.2013 - 03.2020