Restaurant Hostess
Chop House
Mahomet, IL
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Assisted in training new host staff on protocols and customer service standards.
- Coordinated with kitchen and waitstaff to facilitate seamless dining experiences.
- Handled guest questions and complaints with professionalism and efficiency.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.