PETRA SOTO
Elizabeth,NJ
Summary
Dedicated front desk receptionist skilled in customer service and multitasking. Proven ability to manage multi-line phone systems and ensure prompt guest check-ins, contributing to a positive visitor experience. Detail-oriented professional with experience in front desk operations and preschool education. Expertise in time management and creative problem solving, ensuring efficient coordination of guest services and educational activities. Committed to enhancing organizational efficiency.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Extended Stay America
Edison, New Jersey
12.2022 - 12.2025
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments and provided accurate receipts and change to enhance customer satisfaction.
- Folded and organized clean linens and garments for easy access.
- Ensured cleanliness and organization of work area to create welcoming atmosphere for guests.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Managed multi-line phone system to handle incoming calls promptly.
- Coordinated smooth check-in and check-out processes to improve guest experience.
Preschool Lead Teacher
Here We Grow
Westfield, New Jersey
03.2021 - 06.2022
- Developed engaging lesson plans fostering creativity and critical thinking.
- Collaborated with teachers to plan weekly lessons incorporating various learning styles to engage all learners.
- Conducted small group activities to encourage cooperation among peers and develop problem-solving skills.
- Organized educational games to enhance social skills and foster teamwork among children.
Education
High School Diploma -
Board of Eduaction of New Jersey
Newark, NJ09-2018
Skills
- Check-in coordination
- Customer service
- Payment processing
- Phone management
- Inventory management
- Attention to detail
- Time management
- Task prioritization
- Multitasking
- Problem solving
Timeline
Front Desk Receptionist
Extended Stay America
12.2022 - 12.2025
Preschool Lead Teacher
Here We Grow
03.2021 - 06.2022
High School Diploma -
Board of Eduaction of New Jersey