Performed clinical skills under physician supervision
Assisted doctor with in-office procedures
Obtained patient vitals
Scheduled patient appointments
Performed patient assessments
Responsible for front office duties
Assisting in ordering tests/retrieving results
Reporting relevant information to the provider
Medical Assistant
SUNY Downstate Medical Center
Brooklyn
09.2024 - 01.2025
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
Maintained a clean and organized work area to ensure safety and efficiency in daily operations
Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
Contributed to a positive work environment through effective communication with colleagues
Assisted physicians and nurses in patient examinations, procedures, and treatments
Medical Assistant
LevelUp MD Urgent Care
Brooklyn
03.2023 - 02.2024
Front desk duties
Insurance verification
Schedule appointments
Obtain blood samples
Perform data entry
Measure and record vital signs
Perform covid swabs
Clean exam rooms
Answer phone calls
Greeting and welcoming patients
Organizing and coordinating patient in-take and other appointments
Accurately enters/updates patient information in system
Assisting patients with completion of paperwork when necessary
Scanning, updating and filing medical records
Answering phone calls, questions, etc. in a prompt and polite manner
Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
Handling cash and co-payments accurately and responsibly
Providing outstanding customer service to every patient
Direct Support Professional
Living Resources
Schenectady
07.2020 - 09.2023
Provide a home-like atmosphere conducive to habilitation, advancement and the well being of the individual.
Assist each individual in acquiring basic activities of daily living, social, recreational, and communicative skills for supervised living and functioning within the community.
Assist each individual to achieve his/her maximum growth as a human being and set attainable goals, consistent with his/her potential and treat them with dignity and respect.
Serve as a member of the residence treatment team, along with other members of the interdisciplinary team; assist in formulating an individual habilitative plan for each individual.
Provide quality care assurance and comply with rules and regulations governing them.
Pharmacy Technician
CVS Health
New York
03.2023 - 08.2023
The ability to use math to solve a problem, such as calculating day's supply of a prescription
Judge when something is wrong or is likely to go wrong; recognizing there is a problem
Choosing the best course of action when faced with a complex situation with several available options
Package and dispense medication for patients
Patient Care Technician
Ellis Hospital
Schenectady
06.2016 - 06.2020
Perform assigned patient care activities and provide assistance with all aspects of patient's bath and personal care.