Petronella Akoto-Bamfo
New York
Summary
I am very hardworking and dedicated. When I'm deeply passionate about things I have my
mind set on, I strive to complete all tasks that are given to me, no matter the difficulty, and
if I am stuck or need reassurance, I never shy away from asking questions because I'd
rather know and be corrected than work and keep making the same mistake. Through my
school experience and work background as a counselor. I have built strong teamwork
and communication skills. I regularly worked with groups, so that definitely helped me
resolve conflicts and make everyone feel included and supported. These experiences taught
me to stay patient, responsible, and positive in fast-paced environments, which I believe
would help me provide great customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Aduanipa
Bronx
09.2025 - Current
- Processed customer transactions at front register, ensuring quick and accurate service.
- Processed payments using POS system according to restaurant protocol.
- Maintained accurate daily sales records using POS systems to support financial tracking.
- Provided excellent customer service during busy dining hours.
- Provided outstanding customer service to ensure positive experiences.
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed them to correct departments.
Camp counselor
Mohawk day camp
New York
06.2024 - 08.2025
- Cared for and supervised first-grade girls, ensuring a safe and enjoyable environment.
- Played games and planned fun activities that helped them learn and get along with each other.
- Paid attention to their needs and made sure they felt comfortable and cared for.
- Fostered a positive atmosphere that encouraged creativity and support among campers.
- Enforced camp rules and safety protocols to ensure a secure experience.
- Monitored camper behavior to promote positive peer interactions.
Pediatric Genetics Intern
New York Presbyterian Hospital
New York
07.2023 - 08.2023
- Organized and maintained daily data charts and patient records, ensuring accuracy and accessibility for clinical staff.
- Conducted appointment scheduling, including making confirmation calls and sending reminders to patients and parents/guardians.
- Communicated with patients and families to confirm attendance, share appointment details, and resolve inquiries.
- Ensured a high level of accuracy and organization in all administrative and patient-support tasks.
- Managed and filed paperwork to streamline office operations and facilitate prompt information retrieval.
- Completed internship at Summer Youth Employment Program to gain practical work experience.
Tutor
A Philip Randolph High School Tutoring Program
New York
06.2023 - 08.2023
- Tutored students in Algebra 2, enhancing their understanding and performance through twice-weekly sessions.
- Supported students in homework and study strategies across subjects, fostering academic independence and confidence.
- Reviewed previous lessons with students to enhance their understanding of new material.
- Organized tutoring schedules to maximize student participation and availability.
Education
Bachelor of Science - Biology
St Francis
Brooklyn, NY05-2029
High School Diploma -
A Philip Randolph Campus
Manhattan, New York06-2025
Skills
- Cash handling
- Customer service
- Product knowledge
- Visual merchandising
- Time management
- Data organization
- Effective communication
- Work ethic and integrity
Academic Awards
- Coaches Award (Junior Varsity Volleyball), Fall 2022
- Best Co-captain (Varsity Volleyball), 2023
- Most Improved (Track and Field), Spring 2023
- 3rd out of 20 in shot put (Track and Field), Spring 2023
- Coaches Award (Varsity Volleyball), Fall 2024
Volunteering Work Experience
- Making Food for the homeless with the C-Step/Nursing program
- Sound Business Inc.( Dance captain volunteer)
Languages
- English
- Twi (Ghana dialect)
Leadership Experience
- Captain of volleyball team, 09/13/21, 11/30/25
- Captain of Sbi dance group (West African)
- Pgc (Peer Group connection) Peer leader
Personal Information
Hobbies: readings, drawing, coding
Timeline
Cashier
Aduanipa
09.2025 - Current
Camp counselor
Mohawk day camp
06.2024 - 08.2025
Pediatric Genetics Intern
New York Presbyterian Hospital
07.2023 - 08.2023
Tutor
A Philip Randolph High School Tutoring Program
06.2023 - 08.2023
Bachelor of Science - Biology
St Francis
High School Diploma -
A Philip Randolph Campus