Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
References
Timeline
Generic

Peytan Harding

Conway,AR

Summary

Motivated [Job Title] offering valuable contributions in all facets of administrative activities derived from diverse, 7-year background. Recognized for exemplary time management, organization, prioritization, multitasking and work ethic.

Overview

8
8
years of professional experience

Work History

Check-Out Receptionist

Conway OBGYN
08.2023 - Current
  • Responsible for FMLA / Short Term Disability correspondence
  • Check-out patients and schedule following appointments
  • Verify insurance eligibility and benefits
  • Collecting on patients past due balances / collections

Assistant Manager

Subway
03.2016 - Current
  • Communicate effectively with customers as well as co-workers
  • Collaborate with a team to ensure effective time-management
  • Ensuring all new employees receive the proper training.

911 Telecommunicator

Conway Police & Fire Department
01.2022 - 04.2023
  • Certified by ALETA in police, and fire dispatch, as well as call taking, and giving pre-arrival instructions
  • Communicate with callers to get all pertinent information in order to get them help while keeping all responding units updated and safe
  • Calmed angry and/or distressed callers in difficult and/or emergent situations
  • Manage multiple lines of communication, crisis management, and effectively coordinate with co-workers
  • Prioritize simultaneous emergency scenarios, and send the right units to proper address’ in a timely efficient manner
  • Transmits and receives messages between divisions of own agency, and other law enforcement agencies.

School Age Teacher

Ms. Carrie’s Day School
08.2021 - 08.2022
  • Ensures that all children receive breakfast, lunch, and snack
  • Dropping school age children off at school, picking them up at the end of the school day, and assisting them with homework/projects
  • Filling in for any position when necessary.

Cashier in Service Department

Caldwell Toyota
01.2019 - 05.2022
  • Processes credit and debit card payments as well as handling money directly
  • Closing service/parts tickets properly
  • Making contact with customers that had a balance on their account
  • Scheduling service and recall appointments
  • Filling in for any position when necessary.

911 Telecommunicator

Faulkner County Sheriff’s Office
08.2019 - 01.2022
  • Certified by ALETA in police, and fire dispatch, as well as call taking, and giving pre-arrival instructions
  • Communicate with callers to get all pertinent information in order to get them help while keeping all responding units updated and safe
  • Calmed angry and/or distressed callers in difficult and/or emergent situations
  • Manage multiple lines of communication, crisis management, and effectively coordinate with co-workers
  • Prioritize simultaneous emergency scenarios, and send the right units to proper address’ in a timely efficient manner
  • Transmits and receives messages between divisions of own agency, and other law enforcement agencies.

Education

Associates of General Studies -

University of AR Community College
Morrilton, AR
12.2024

High School Diploma -

Conway High School
Conway, AR
05.2018

Skills

  • Works Well Under Pressure
  • Call Management
  • Crisis Management
  • Computer-Aided Dispatching
  • Financial Management
  • Strategic Planning
  • Customer/Client Relations
  • Critical Thinking
  • Microsoft Office
  • Teamwork and Collaboration

Accomplishments

  • City of Conway’s 911 Telecommunicator of the year {2022}
  • Conway Emergency Operations Center Employee of the Month {March 2022, October 2022}

Activities

  • City of Conway’s 911 Telecommunicator of the year {2022}
  • Conway Emergency Operations & Center Employee of the Month {March 2022, October 2022}

References

  • Twyla Butler, Dispatch Supervisor with Faulkner County, 501-581-6700, twylas3@yahoo.com, 801 Locust Ave., Conway, AR, 72034
  • Ashanti Neal, 911 Dispatcher with Conway PD, 501-733-4363, ashanti.neal@conwayarkansas.gov, 1105 Prairie St., Conway, AR, 72032
  • Andy Lamb, Service Director with Caldwell Toyota, 501-590-7411, askalamb@yahoo.com, 1355 Exchange Ave., Conway, AR, 72032
  • Dominique Dean, Lead Dispatcher with Conway PD, 501-580-9859, deshea.frost@gmail.com, 1105 Prairie St., Conway, AR, 72032
  • Jennifer Fulfer, General Manager with Subway, 501-450-8737, jfulfer5672@gmail.com, 115 Audubon Dr., Maumelle, AR, 72113

Timeline

Check-Out Receptionist

Conway OBGYN
08.2023 - Current

911 Telecommunicator

Conway Police & Fire Department
01.2022 - 04.2023

School Age Teacher

Ms. Carrie’s Day School
08.2021 - 08.2022

911 Telecommunicator

Faulkner County Sheriff’s Office
08.2019 - 01.2022

Cashier in Service Department

Caldwell Toyota
01.2019 - 05.2022

Assistant Manager

Subway
03.2016 - Current

Associates of General Studies -

University of AR Community College

High School Diploma -

Conway High School

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