Peyton Daniels
Tampa,FL
Overview
3
3
years of professional experience
Work History
Hostess
The Tampa Edition
06.2023 - 11.2023
- Communicated with servers about new tables, changes in food availability and customer comments.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Created seating floorplans to ensure the flow of lunch/dinner service.
- Managed approximately 130-150 covers on an average Friday/Saturday night
Hostess
Crave Kitchen & Bar
01.2022 - 08.2022
- Greeted customers, answered questions and recommended specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Packaged and delivered room service orders in an efficient and timely matter.
Guest Advocate
Target
08.2020 - 04.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Verified customer identification for alcohol or tobacco purchases.
Education
Bachelor of Science - Psychology
The University of Tampa
Tampa, FL05.2026
Skills
- Reservation Management
- Service Oriented
- Attention to Detail
- Pubic Speaking
- Credit and Cash Transactions; Register Operations
- Guest Engagement
Affiliations
- Research: member of Dr. Michael Stasio's psychology research team at university
- Volunteer Work: 20 hrs making blankets for hospitalized and fostered kids
Timeline
Hostess
The Tampa Edition
06.2023 - 11.2023
Hostess
Crave Kitchen & Bar
01.2022 - 08.2022
Guest Advocate
Target
08.2020 - 04.2021
Bachelor of Science - Psychology
The University of Tampa