Peyton Gorr
Houston,TX
Summary
Dynamic hospitality professional with displayed experience in Event and Hotel Management. Strong project management and problem solving skills while ensuring exceptional customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Conference Services Manager
C. Baldwin Hotel
Houston, Texas
01.2023 - Current
- Provided support to attendees before, during, and after the event as needed.
- Answered incoming calls to book hotel rooms, made reservations and provided information regarding amenities, rates and availability.
- Coordinated with housekeeping staff to ensure that all guests' special requests were met in a timely manner.
- Maintained an up-to-date knowledge of all hotel policies, services, and special promotions.
- Prepared banquet event orders by developing paperwork, contracts and floor plans.
- Prepared forecasting revenue reports.
Event Management Voyager
Marriott Marquis
Houston, Texas
02.2022 - 01.2023
- Prepared banquet event orders including room setups, menu selections, and other details.
- Supervised and evaluated performance of event services team members, providing feedback and guidance when necessary.
- Identified upselling opportunities during customer interaction.
- Created an online portal for guests of Marriott Marquis Houston Meetings and Events to have recommendations and a better understanding of the hotel and the City of Houston.
Event Planning Intern
Long Cove
Malakoff , Texas
05.2021 - 09.2021
- Assisted with event planning and implementation.
- Conducted market research to identify potential new vendors.
- Assisted in planning 5 summer events for 500+ residents from conception to completion.
Event Coordinator/ Banquet Captain
Walters Wedding Estates
Denton, TX
02.2020 - 08.2021
- Organized event facility, food and beverage selections and audio-visual arrangements
- Lead servers through food and beverage service and ensure exceptional guest experience
Education
Bachelor of Science - Hospitality Management
University of North Texas
Denton, TX05-2021
Skills
- Food Service Management
- Cost estimating
- Delphi FDC
- Hospitality and Guest Service
Certification
- Cornell University - Cornell Leadership Certificate
- Marriott International - Foundations of Leadership
Timeline
Conference Services Manager
C. Baldwin Hotel
01.2023 - Current
Event Management Voyager
Marriott Marquis
02.2022 - 01.2023
Event Planning Intern
Long Cove
05.2021 - 09.2021
Event Coordinator/ Banquet Captain
Walters Wedding Estates
02.2020 - 08.2021
Bachelor of Science - Hospitality Management
University of North Texas
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